Civic Emergency Management

Emergency preparedness, response, and recovery

Municipal emergency management platform covering emergency operations centre (EOC) activation, incident management, mass notification, resource coordination, and post-incident reporting. Built for compliance with the Emergency Management and Civil Protection Act.

Minutes

EOC Activation Time

5+

Notification Channels

100%

EMCPA Compliant

Features

What's included

01

EOC Activation

One-click EOC activation with role assignment, resource mobilization, and communication channel establishment.

02

Incident Management (IMS)

Incident Management System aligned with provincial IMS standards with action planning, resource tracking, and situation reporting.

03

Mass Notification

Multi-channel mass notification via email, SMS, voice call, social media, and website emergency banners with delivery confirmation.

04

Resource Coordination

Track available resources including personnel, equipment, facilities, and mutual aid with allocation and deployment management.

05

Emergency Plan Management

Maintain, update, and distribute the municipal emergency plan with annual review tracking and exercise scheduling.

06

After-Action Reporting

Post-incident debriefing documentation, lessons learned tracking, and improvement plan management.

Benefits

Why choose this product

  • 01Ensure compliance with EMCPA requirements
  • 02Reduce EOC activation time from hours to minutes
  • 03Reach residents quickly with multi-channel mass notification
  • 04Coordinate response resources effectively
  • 05Improve preparedness with documented lessons learned

Built For

Who uses this product

  • 01Community Emergency Management Coordinator
  • 02CAO
  • 03Fire Chief
  • 04Public Works Director
  • 05Communications

Use Cases

Real-world scenarios

01

Ice Storm Response

An ice storm causes widespread power outages. The CEMC activates the EOC, sends mass notifications to affected areas, opens warming centres, coordinates with utilities, and publishes updates to the municipal website — all managed through the platform.

02

Annual Emergency Exercise

The annual emergency exercise is planned, executed, and debriefed within the system. Gaps identified during the exercise are logged as improvement items and tracked through implementation.

Integrations

Works with your stack

CMSCRMGISWork Order / 311

Tags

Capabilities

EmergencyEOCIncident ManagementMass Notification

Get Started

Ready to deploy Civic Emergency Management?

Let's discuss how this product fits your municipality's needs.