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Domain

Benefits & Safety

Employee benefits administration (extended health, dental, vision, life, LTD, OMERS pension, retiree benefits) and workplace health & safety (injury/incident reporting, WSIB claims, return-to-work, H&S training, JHSC) — per OMERS Act, WSIA, OHSA, and OHRC.

100%

OMERS Accuracy

Statutory

WSIB Form 7

3 biz days

Benefit Enrollment

100%

H&S Compliance

Purpose-Built for Canadian Municipalities

Ontario Compliant
MFIPPA Ready
AODA Accessible
Bilingual Support
Canadian Hosted
SOC 2 Aligned

Purpose & Scope

What this module owns

Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.

Owns

10

Delegated to

4

Benefit & OMERS deductions from pay

payroll-processing

Claim & RTW workflows

workflow-automation

Renewal reminders & training expiry alerts

notification-engine

Employee master records

hr-employee-lifecycle

These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.

Core Capabilities

What it does

3 capability groups comprising 10 discrete capabilities — each with API surface, business rules, and data ownership.

Plans for extended health, dental, vision, life, AD&D, LTD, and EAP with coverage levels, deductibles, co-pays, maximums, and multi-plan support.

Plans

Extended health, dental, vision, life, AD&D, LTD, EAP.

Details

Coverage levels, deductibles, co-pays, and maximums per plan.

Multi-Plan

Separate plans for union, management, and retiree groups.

New hire enrollment with waiting period, life event processing (marriage, birth/adoption, divorce), and open enrollment with evidence of insurability.

New Hire

Enrollment after waiting period; forms and evidence of insurability.

Life Events

Marriage, birth/adoption, divorce, dependent changes trigger enrollment updates.

Open Enrollment

Annual open enrollment period for plan changes.

Enrollment per OMERS Act, contributory service tracking (FT, PT pro-rated, purchased), contribution rates, Forms 119/143, and pension estimate assistance.

Enrollment

Enrollment per OMERS Act for eligible employees.

Service

Contributory service tracking: FT, PT pro-rated, purchased service.

Forms

Forms 119/143 processing and pension estimate assistance.

Post-retirement benefit administration per agreement with eligibility/coverage tracking, premium collection, and communications.

Coverage

Post-retirement benefit admin per collective agreement provisions.

Premium Collection

Retiree premium collection and tracking.

Communication

Regular updates and communications to retirees.

Annual total compensation statements showing base salary, OT, benefits, OMERS, WSIB, and vacation value — with benchmarking vs. comparator municipalities.

Components

Base salary, OT, benefits premiums, OMERS employer match, WSIB, EI/CPP employer, PD investment, vacation/sick value.

Format

PDF and interactive digital statement.

Benchmarking

Comparison vs. comparator municipalities.

Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.

Krutik Parikh

Creator of Civic

Data Model

Entity Architecture

4 entities with 4 relationships — the authoritative schema for this bounded context.

Entities

Select an entity to explore its fields and relationships

API Surface

Integration Endpoints

8 RESTful endpoints across 5 resource groups — plus 4 domain events for async integration.

|
GET

/api/v1/hr/benefits/plans

Benefit plans

GET

/api/v1/hr/benefits/enrollment/{employee_id}

Enrollment details

POST

/api/v1/hr/benefits/life-event

Report life event

Technical Specifications

Performance, Compliance & Configuration

OMERS Accuracy

Target100% contributions and reporting

WSIB Form 7

TargetFiled within statutory timeline

Benefit Enrollment

TargetProcessed within 3 business days

H&S Compliance

Target100% mandatory training tracked

Medical Data

TargetFIPPA-compliant, encrypted, access-restricted

FAQ

Frequently Asked Questions

Ready to Integrate

Build on Benefits & Safety

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