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Domain

Emergency Management

Comprehensive municipal emergency management across all four pillars — prevention/mitigation, preparedness, response, and recovery — enabling EMCPA compliance, Community Control Group operations, EOC management, evacuation, DRAO claims, and community resilience.

≤30 min

CCG Notification

≤60 min

EOC Setup

≤15 min

Mass Alert

99.99%

Availability

Purpose-Built for Canadian Municipalities

Ontario Compliant
MFIPPA Ready
AODA Accessible
Bilingual Support
Canadian Hosted
SOC 2 Aligned

Purpose & Scope

What this module owns

Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.

Owns

20

Delegated to

10

CCG alerts, mass notification, Alert Ontario

notification-engine

Damage mapping, evacuation zones, sensor locations

geospatial-engine

Damage assessment mobile forms

mobile-field

NLP social media, prediction models, climate modeling

ai-ml-engine

Stream gauges, weather stations, SCADA

iot-sensor

Activation procedures & approval chains

workflow-automation

Plans, AARs, exercise reports

document-records

Dashboards & EMCPA compliance reports

reporting-analytics

Community preparedness portal

portal-framework

All emergency activity logging

audit-trail

These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.

Core Capabilities

What it does

4 capability groups comprising 15 discrete capabilities — each with API surface, business rules, and data ownership.

Municipal Emergency Response Plan per EMCPA: CCG composition, activation procedures, EOC procedures. Version control, annual review, and distribution. Supporting plans: evacuation, reception centre, BCP, pandemic, critical infrastructure.

EMCPA Compliance

Emergency Response Plan structured per Emergency Management and Civil Protection Act requirements.

Supporting Plans

Evacuation, reception centre, business continuity, pandemic, and critical infrastructure plans.

Version Control

Full version control with annual review tracking and distribution management.

CCG Composition

Community Control Group member roster, roles, and contact information.

Natural, technological, and human-caused hazard identification. Probability × impact risk matrix with scoring and linked response plans.

Hazard Types

Natural (flood, ice storm, tornado), technological (spill, power failure), and human-caused hazards.

Risk Matrix

Probability (rare → almost certain) × impact (negligible → catastrophic) scoring matrix.

Linked Plans

Each hazard linked to specific response plans and procedures.

Regular Review

Scheduled review cycle with update tracking and approval.

Registry of critical infrastructure: water/wastewater, power, communications, bridges, dams, and critical buildings. Vulnerability assessment and emergency priority ranking.

Registry

Water/wastewater, power, communications, bridges, dams, and critical buildings catalogued.

Vulnerability Assessment

Assessment of vulnerabilities per infrastructure type with risk scoring.

Emergency Priority

Priority ranking for restoration during and after emergencies.

BCP Linkage

Linked to department business continuity plans and recovery time objectives.

CCG member training tracking per O.Reg. 380/04 (annual basic EM training). Exercise program with tabletop, functional, and full-scale scenarios from HIRA.

O.Reg. 380/04

Annual basic emergency management training tracking for all CCG members.

Exercises

Tabletop, functional, and full-scale exercises with scenario development from HIRA.

After-Action

Exercise after-action reports with improvement action tracking.

Contact Verification

Regular CCG contact verification and role assignment confirmation.

Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.

Krutik Parikh

Creator of Civic

Data Model

Entity Architecture

7 entities with 5 relationships — the authoritative schema for this bounded context.

Entities

Select an entity to explore its fields and relationships

API Surface

Integration Endpoints

15 RESTful endpoints across 9 resource groups — plus 6 domain events for async integration.

|
GET

/api/v1/emergency/plans

Emergency plans registry

Ecosystem

Products that depend on this module

1 Civic products consume Emergency Management — making it one of the most critical platform services in the ecosystem.

Technical Specifications

Performance, Compliance & Configuration

CCG Notification

Target≤ 30 minutes from activation

EOC Setup

Target≤ 60 minutes

Mass Alert Delivery

Target≤ 15 minutes to all registered

Evacuee Registration

Target≤ 5 minutes per person

Damage Assessment (mobile)

TargetOffline capable, sync ≤ 1 minute

Sensor Data Refresh

TargetReal-time (≤ 30 seconds)

AI Prediction Refresh

TargetHourly (weather-dependent)

System Availability During Emergency

Target99.99%

EMCPA Compliance Tracking

Target100% of annual requirements

FAQ

Frequently Asked Questions

Ready to Integrate

Build on Emergency Management

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