Fire Operations
Fire department operational management — OFM incident reporting, response analytics, 24-hour platoon scheduling, NFPA training & certification, apparatus lifecycle, firefighter health & wellness, CAD integration, and drone program management.
Incident Report
CAD Sync
OFM Batch
Health Records
Purpose-Built for Canadian Municipalities
Purpose & Scope
What this module owns
Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.
Owns
13Delegated to
7Shared scheduling engine
Shared certification lifecycle
Shared asset management for apparatus
Mobile incident reporting
Predictive fire risk & response analytics
Dashboards & OFM reporting
Callback alerts & training reminders
These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.
Core Capabilities
What it does
4 capability groups comprising 11 discrete capabilities — each with API surface, business rules, and data ownership.
OFM Standard Incident Report for every call with NFIRS-compatible coding. Response time capture across 6 intervals with auto-population from CAD integration.
OFM Standard
Structured incident reporting compliant with Ontario Fire Marshal standards and NFIRS coding.
Response Times
Six intervals captured: alarm → dispatch → en route → on scene → under control → return.
CAD Integration
Bi-directional CAD integration for auto-populating incident records and response timestamps.
Mutual Aid
Mutual aid tracking with inter-department resource and response documentation.
Origin/cause determination, damage estimates, and casualty information. Fire Marshal notification triggers per FPPA s.29-32 with evidence management.
Origin & Cause
Structured determination of fire origin and cause with standardized coding.
FPPA s.29-32
Automatic Fire Marshal notification triggers when conditions per FPPA s.29-32 are met.
Damage Assessment
Civilian and firefighter injury/death tracking with property damage estimates.
Evidence Management
Evidence collection, storage, and chain-of-custody management.
Calls by type/station, response time breakdown, simultaneous call analysis, unit utilization, mutual aid tracking. NFPA 1710/1720 compliance monitoring.
Call Analytics
Analysis by call type, station, time of day, and geographic area.
Response Times
Breakdown by interval with trend analysis and benchmarking.
NFPA 1710/1720
Compliance monitoring against career (1710) and volunteer (1720) response standards.
Unit Utilization
Apparatus utilization rates, simultaneous call analysis, and coverage gaps.
Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.
Krutik Parikh
Creator of Civic
Data Model
Entity Architecture
4 entities with 5 relationships — the authoritative schema for this bounded context.
Entities
Select an entity to explore its fields and relationships
API Surface
Integration Endpoints
12 RESTful endpoints across 8 resource groups — plus 5 domain events for async integration.
/api/v1/fire/incidents
Create/update incident report
/api/v1/fire/incidents
List incidents (filter: type, station, date)
Ecosystem
Products that depend on this module
1 Civic products consume Fire Operations — making it one of the most critical platform services in the ecosystem.
Technical Specifications
Performance, Compliance & Configuration
Incident Report Submission
CAD Sync Latency
OFM Batch Submission
Exposure History Access
Scheduling Calculation
Health Records Encryption
FAQ
Frequently Asked Questions
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Build on Fire Operations
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