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Domain

HR Intelligence

AI-powered HR analytics — resume screening, flight risk prediction, DEI analytics, HR chatbot, workforce planning, absenteeism & wellness analytics, and overtime & labour cost analytics — enabling data-driven municipal workforce management.

Audited

Screening Bias

≥ 40%

Chatbot Reduction

Tracked

Flight Risk

Compliant

Pay Equity

Purpose-Built for Canadian Municipalities

Ontario Compliant
MFIPPA Ready
AODA Accessible
Bilingual Support
Canadian Hosted
SOC 2 Aligned

Purpose & Scope

What this module owns

Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.

Owns

7

Delegated to

5

ML models, NLP, chatbot framework

ai-ml-engine

Dashboards & council-ready reports

reporting-analytics

Employee data & training records

hr-employee-lifecycle

Payroll, OT, and leave data

payroll-processing

WSIB and wellness data

benefits-safety

These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.

Core Capabilities

What it does

4 capability groups comprising 7 discrete capabilities — each with API surface, business rules, and data ownership.

ML-based qualification/experience/skills matching with bias mitigation (name-blind, demographic-blind), explainable ranking, and 60%+ time reduction.

ML Matching

Qualifications, experience, and skills matching against position requirements.

Bias Mitigation

Name-blind, demographic-blind screening with regular bias audits.

Explainable Ranking

Explainable ranking with configurable minimum qualification filtering.

Efficiency

60%+ time reduction in screening with ATS integration.

Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.

Krutik Parikh

Creator of Civic

Data Model

Entity Architecture

3 entities with 2 relationships — the authoritative schema for this bounded context.

Entities

Select an entity to explore its fields and relationships

API Surface

Integration Endpoints

7 RESTful endpoints across 6 resource groups — plus 3 domain events for async integration.

|
GET

/api/v1/hr/analytics/flight-risk

Flight risk dashboard

Ecosystem

Products that depend on this module

2 Civic products consume HR Intelligence — making it one of the most critical platform services in the ecosystem.

Technical Specifications

Performance, Compliance & Configuration

AI Screening Bias

TargetName-blind, demographic-blind, audited

Chatbot Inquiry Reduction

Target≥ 40%

Flight Risk Accuracy

TargetContinuously tracked and improved

Pay Equity Analysis

TargetOntario Pay Equity Act compliant

Reports

TargetCouncil-ready, exportable

FAQ

Frequently Asked Questions

Ready to Integrate

Build on HR Intelligence

Request an architecture brief, integration guide, or live demo environment for your team.