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Domain

Tourism & Events

Manage municipal tourism and events operations — event permitting & approvals, venue management, tourism asset inventory & promotion, visitor analytics, public event calendar, Municipal Accommodation Tax (MAT), sponsorship management, and wayfinding/signage.

≤10 bus. days

Event Permitting

100% tracked

MAT Compliance

Bilingual

Tourism Portal

Full consent

CASL

Purpose-Built for Canadian Municipalities

Ontario Compliant
MFIPPA Ready
AODA Accessible
Bilingual Support
Canadian Hosted
SOC 2 Aligned

Purpose & Scope

What this module owns

Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.

Owns

9

Delegated to

6

Public event calendar portal, tourism portal

portal-framework

Tourism asset map, wayfinding

geospatial-engine

Event fees, MAT remittance

payment-engine

Multi-department event review

workflow-automation

Venue booking integration

facility-booking

Website content, event listings

cms-engine

These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.

Core Capabilities

What it does

4 capability groups comprising 8 discrete capabilities — each with API surface, business rules, and data ownership.

Dynamic application form by event type with multi-department review (roads/police/fire/parks/health/bylaw), road closure coordination, and post-event compliance.

Dynamic Application

Form adapts by event type. Document uploads (site plan, traffic, insurance, food vendor).

Multi-Department Review

Roads, police, fire, parks, health, bylaw — coordinated review cycle.

Road Closure & Noise Exemption

Road closure coordination. AGCO liquor tracking. Noise exemption processing.

Fee Calculation

Non-profit/commercial fee tiers. Post-event compliance review.

Venue inventory with online booking, rental rates by venue/type/renter/season, setup/teardown scheduling, and revenue tracking.

Inventory

Type, capacity, amenities, power, parking, AODA, photos.

Online Booking

Real-time availability. Rental rates (venue/type/renter/season).

Operations

Setup/teardown scheduling. Maintenance tracking. Revenue per venue, year-over-year.

Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.

Krutik Parikh

Creator of Civic

Data Model

Entity Architecture

4 entities with 4 relationships — the authoritative schema for this bounded context.

Entities

Select an entity to explore its fields and relationships

API Surface

Integration Endpoints

7 RESTful endpoints across 4 resource groups — plus 4 domain events for async integration.

|
POST

/api/v1/events/permits

Apply for event permit

GET

/api/v1/events/calendar

Public event calendar

Ecosystem

Products that depend on this module

3 Civic products consume Tourism & Events — making it one of the most critical platform services in the ecosystem.

Technical Specifications

Performance, Compliance & Configuration

Event Permitting Cycle

TargetMulti-department within 10 business days

MAT Compliance

Target100% provider tracking

Tourism Portal

TargetBilingual, AODA, SEO optimized

Visitor Analytics

TargetTREIM methodology

CASL

TargetFull consent management

FAQ

Frequently Asked Questions

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Build on Tourism & Events

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