Civic AI Platform
Shared AI and machine learning infrastructure for municipal intelligence
A centralized artificial intelligence layer powering predictive analytics, natural language processing, computer vision, and automation across all Civic products. Includes pre-trained municipal domain models, an AI ethics and governance framework, and privacy-preserving AI — enabling municipalities to leverage AI without in-house data science expertise.
Inference Response Time
Model Accuracy
Bias Incidents
Features
What's included
ML Model Registry & Lifecycle
Centralized model catalog with versioning, A/B testing, automated deployment, and drift monitoring.
Conversational AI
Multi-channel chatbot framework with intent recognition, entity extraction, and handoff to human agents.
Computer Vision
Object detection for road defects, building conditions, document digitization, and video analytics.
Predictive Analytics Engine
Demand forecasting, risk scoring, anomaly detection, and optimization for municipal operations.
AI Ethics & Governance
Automated bias detection, explainability framework, and governance dashboard per Treasury Board Directive.
Pre-Trained Municipal Models
Ready-to-deploy models for 311 classification, permit review, and financial anomaly detection.
Benefits
Why choose this product
- 01Reduce manual classification tasks by 50% with AI automation
- 02Achieve sub-500ms average inference response time across all AI services
- 03Ensure zero bias incidents through continuous fairness monitoring
- 04Enable every department to leverage AI without building separate capabilities
- 05Maintain full transparency and accountability for all AI-driven decisions
Built For
Who uses this product
- 01IT Directors
- 02Data Analysts
- 03Department Heads
- 04CAO
Use Cases
Real-world scenarios
Automated 311 Triage
AI classifies incoming service requests into 100+ categories with 95%+ accuracy, auto-routes to responsible departments, and predicts urgency — eliminating manual triage.
Predictive Infrastructure Maintenance
ML models forecast water main breaks, road deterioration, and equipment failures — enabling proactive repair before costly emergencies occur.
Integrations
Works with your stack
Tags
Capabilities
Get Started
Ready to deploy Civic AI Platform?
Let's discuss how this product fits your municipality's needs.