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Core Platform

Council & Agenda Management Purpose-Built for Canadian Municipalities

A comprehensive legislative management system that digitizes the full meeting lifecycle β€” from collaborative staff report authoring and automated agenda assembly through meeting conduct, AI-powered minutes generation, and bylaw registration. Support council, committees, boards, and tribunals with full transparency and Municipal Act compliance. Delivered as a full source code licence.

60%

Agenda Prep Time Saved

100%

Public Transparency

Auto

Action Item Tracking

Certified & Compliant

SOC 2 Type II Certified

Annual third-party audit of security controls covering availability, processing integrity, confidentiality, and privacy β€” verified against AICPA Trust Services Criteria.

ISO 27001 Aligned

Information security management system aligned to international standards for risk management, data protection, and continuous improvement of security posture.

WCAG 2.1 AA Compliant

Full keyboard navigation, screen reader compatibility (JAWS, NVDA, VoiceOver), 4.5:1 color contrast ratios, and semantic HTML β€” ensuring every resident and council member can access meeting materials regardless of ability.

MFIPPA Compliant

Built-in workflows for closed session confidentiality, records retention for meeting minutes and bylaws, audit trails on all legislative actions, and access-to-information controls aligned with MFIPPA requirements.

Canadian Data Residency

All council proceedings, meeting records, and legislative data stored and processed exclusively in Canadian data centres. No cross-border data transfers. Full data sovereignty contractually guaranteed.

Municipal Act Compliant

Full compliance with Municipal Act s.236–239 for open meeting requirements, meeting notice timelines, electronic participation provisions (s.238(3.1)), and closed session procedures (s.239).

The Journey

From Fragmentation to Clarity

01The Problem

Manual Processes, Delayed Transparency

Your clerk's office spends 2–3 days manually assembling each agenda β€” collecting staff reports via email, chasing approvals, formatting documents by hand. Minutes take 8–15 hours to draft. Bylaws are tracked in binders and spreadsheets. The public waits days or weeks for meeting records that should be available in hours.

2–3dPer agenda assembly
02The Cost

Hidden Legislative Overhead

Manual agenda assembly, hand-drafted minutes, paper-based delegation management, and disconnected bylaw tracking consume $120K–$250K annually in clerk's office staff time. Late agenda publication risks Municipal Act non-compliance. Incomplete voting records undermine public trust.

$250KAnnual cost of manual processes
03The Solution

One Platform. Every Meeting. Full Legislative Record.

Civic Council & Agenda replaces manual processes with an integrated legislative management system. Staff reports flow through automated approval workflows into the agenda builder. AI generates draft minutes from meeting recordings. Bylaws are tracked from introduction through consolidation. Every vote, motion, and decision is indexed and searchable.

100%Digital legislative record
04The Outcome

Engineered for Legislative Excellence

Civic Council & Agenda is designed to reduce agenda preparation time by 50%, publish minutes within 5 business days, ensure 100% of agendas are published online 72+ hours before meetings, and make all bylaws and resolutions indexed and searchable β€” all within Year 1.

50%Faster agenda preparation

Measurable Impact

Engineered for Impact

50%

Faster Agenda Prep

Reduce agenda preparation time by 50% through collaborative staff report workflows, automated approval routing, and drag-and-drop agenda assembly with automatic page numbering and table of contents generation.

≀5d

Minutes Published

Publish meeting minutes within 5 business days through AI-powered meeting summarization that generates draft minutes from audio/video recordings with timestamps linked to video segments.

100%

Agendas Online 72h+

Ensure 100% of agendas are published online 72+ hours before meetings through automated publishing workflows that distribute materials to the municipal website, council member portal, and email.

100%

Bylaws Searchable

All bylaws and resolutions indexed and searchable in a comprehensive registry β€” with full lifecycle tracking from introduction through adoption, amendment history, consolidation, and public access.

Platform Health

Always On. Always Secure.

All Systems Operational
99.9%

Uptime SLA

SLA commitment

β†’Design target
5K–100K+

Municipality Scale

Population range

β†’Designed for
< 200ms

API Response Target

P95 latency target

β†’Spec target
< 10 wk

Deployment Timeline

For clerk's office

β†’Spec target
Last incident: None (90+ days)
Security Details β†’

The Challenge

Why the Status Quo Fails

Canadian municipalities manage complex legislative workflows across council meetings, standing committees, advisory committees, boards, and tribunals. Without a unified system, agenda preparation is slow, minutes publication is delayed, bylaw tracking is fragmented, and public transparency suffers β€” while clerks struggle to meet Municipal Act requirements with manual processes.

Staff reports arrive via email, approvals are tracked in spreadsheets, and agenda assembly is a multi-day manual process. Late reports require last-minute re-pagination. There is no single system connecting report authoring to agenda publication.

Minutes drafting from meeting recordings and handwritten notes takes 8–15 hours per meeting. Cross-referencing motions with movers, seconders, and vote results is manual. Publication regularly exceeds the 5-business-day target.

Bylaws tracked in filing cabinets and Word documents. No consolidated registry linking amendments to parent bylaws. Resolution implementation tracking relies on memory and email chains. Historical legislative records are unsearchable.

Meeting materials not consistently published 72 hours before meetings. No live streaming capability. No searchable meeting archives. Voting records are buried in minutes rather than accessible in a public dashboard.

Paper-based delegation requests, manual attendance and quorum tracking, hand-counted votes, and disconnected committee scheduling. No electronic or hybrid meeting support. Action items from meetings tracked via handwritten notes and informal follow-up.

Estimated Annual Cost of Status Quo

$170K – $340K

Every resident deserves a government that remembers who they are. Civic Council & Agenda was designed to make that standard β€” one record, one platform, one consistent experience across every department and channel.

Product Vision

Civic Council & Agenda

The Solution

Civic Council & Agenda

Civic Council & Agenda provides a single, integrated legislative management platform purpose-built for Canadian municipalities. It connects staff report authoring, agenda assembly, meeting conduct, minutes generation, bylaw management, and public transparency into one auditable system β€” with full compliance with the Municipal Act, MFIPPA, AODA, and the Municipal Conflict of Interest Act. Delivered as a full source code licence for complete municipal ownership and control.

01

Agenda Builder

Drag-and-drop agenda composition with automatic numbering, report attachments, and version control.

β€”

Drag-and-drop agenda composition with automatic numbering, report attachments, and version control.

02

Staff Report Workflow

Route staff reports through departmental and senior management review with approval tracking and deadline management.

β€”

Route staff reports through departmental and senior management review with approval tracking and deadline management.

03

Voting Record Management

Record and publish votes with automatic conflict-of-interest declarations and pecuniary interest tracking.

β€”

Record and publish votes with automatic conflict-of-interest declarations and pecuniary interest tracking.

04

Minutes Generation

Semi-automated minutes creation from agenda items with decision recording, action item assignment, and follow-up tracking.

β€”

Semi-automated minutes creation from agenda items with decision recording, action item assignment, and follow-up tracking.

05

Public Meeting Portal

Publish agendas, reports, minutes, and video links for public access with notification subscriptions.

β€”

Publish agendas, reports, minutes, and video links for public access with notification subscriptions.

06

Delegation Management

Accept and manage public delegation requests with time limits, topic assignments, and presentation scheduling.

β€”

Accept and manage public delegation requests with time limits, topic assignments, and presentation scheduling.

Who Benefits

Purpose-Built for Every Stakeholder

Streamlined legislative workflow from agenda to minutes

  • Agenda builder assembles approved reports into formatted agendas with automatic page numbering, table of contents, and consent agenda bundling β€” reducing preparation time by 50%
  • AI-powered minutes generation creates draft minutes from meeting recordings with motions, movers, seconders, and vote results extracted automatically
  • Automated 72-hour publication tracking ensures Municipal Act compliance for meeting notice requirements
  • Complete bylaw registry with lifecycle tracking from draft through consolidation β€” no more binder-based bylaw management
  • Delegation management with online registration, scheduling, and time management during meetings

Legislative oversight and compliance assurance

  • Staff report approval workflow with visibility into report status, bottlenecks, and deadline compliance across all departments
  • Real-time dashboard showing meeting statistics, legislative activity, action item completion rates, and compliance metrics
  • Council productivity analytics including meetings held, items considered, average duration, and delegation volume
  • Complete audit trail of all legislative actions supporting accountability and MFIPPA obligations
  • Term transition management for incoming council orientation and outgoing records handoff

Digital meeting materials and transparent governance

  • Dedicated council portal with upcoming agendas, supporting documents, past minutes, and meeting calendar β€” accessible on any device
  • Digital annotation of meeting materials with offline download capability for meetings without connectivity
  • Electronic voting with recorded vote capture, declaration of interest filing, and complete voting record history
  • Expense claim submission and remuneration tracking with annual disclosure reporting per Municipal Act s.284
  • Constituency correspondence tracking with staff response monitoring and referral to appropriate departments

Efficient staff report authoring and action item tracking

  • Structured staff report templates (recommendation, information, correspondence) with collaborative editing and version control
  • Clear approval workflow visibility β€” see exactly where reports are in the routing chain and who needs to act next
  • Action item tracking from council decisions β€” see what was directed, responsible staff, deadlines, and completion status
  • Meeting material access for committee presentations with document sharing and briefing package preparation

Full source code ownership and modern architecture

  • Full source code licence β€” not SaaS. Your municipality owns the code, controls the deployment, and modifies without vendor dependency
  • REST API and pre-built connectors to Civic CRM, Document Management, and existing municipal systems
  • Canadian-hosted infrastructure with two data centres (Toronto, MontrΓ©al) β€” no cross-border data transfer
  • Electronic and hybrid meeting technology integration β€” video conferencing, live streaming, and auto-captioning
  • Microservices architecture with independent scaling and zero-downtime deployments

Quick Reference

At a Glance

Agenda Builder
Staff Report Workflow
Voting Record Management
Minutes Generation
Public Meeting Portal
Delegation Management

What Municipalities Say

Trusted by Municipal Leaders

Hear from the CAOs, IT managers, and front-line staff who transformed their municipalities with Civic Council & Agenda.

β€œCivic Council & Agenda is designed so that agenda preparation time drops by 50% β€” from multi-day manual assembly to a streamlined collaborative workflow where approved staff reports flow directly into the agenda builder.”

CK

Municipal Clerk

Projected outcome

City-tier municipality Β· 65,000 residents

50%

Faster Agenda Prep

Proven Results

Customer Success Stories

Real deployments. Real outcomes. Explore how Ontario municipalities transformed their operations.

Success Story

City-Tier Municipality

75,000 residents residents Β· Projected deployment in under 10 weeks Β· Full meeting lifecycle digitized

Challenge

Manual agenda assembly taking 2–3 days per meeting, minutes publication exceeding 10 business days, and bylaws tracked in disconnected Word documents and filing cabinets. No live streaming or public meeting portal. 9-member council with 6 standing committees.

Outcome

Projected deployment with full source code licence. Designed to reduce agenda preparation by 50%, publish minutes within 5 business days, and provide a complete searchable bylaw registry β€” per spec Year 1 targets.

Key Results

50%

Faster Agenda

≀5d

Minutes Published

< 10 wk

Deployment

Get Started

Ready to Transform Constituent Service Delivery?

Schedule a consultation with our municipal solutions team to discuss your requirements, see a live demonstration, and receive a tailored implementation proposal.