Housing Waitlist & RGI
Manage centralized social housing waitlist and rent-geared-to-income (RGI) subsidy — application intake, eligibility determination, chronological waitlist, priority categories, RGI calculation, annual reviews, and legislative compliance — per Housing Services Act 2011 (HSA), O.Reg. 367/11, and local rules.
HSA 2011
RGI Calculation
Annual Review
Priority Queue
Purpose-Built for Canadian Municipalities
Purpose & Scope
What this module owns
Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.
Owns
9Delegated to
5Identity, household profile
Eligibility workflow, review process
Offer notifications, review notices
Applicant self-service portal
RGI subsidy payment processing
These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.
Core Capabilities
What it does
4 capability groups comprising 8 discrete capabilities — each with API surface, business rules, and data ownership.
Online, in-person, and paper application intake with household composition, income documentation, housing preferences, and accessibility needs.
Channels
Online portal, in-person, paper. Bilingual support.
Household
Household composition. Dependents. Special needs. Accessibility.
Documentation
Income documentation (T4, NOA, pay stubs). ID verification.
HSA 2011 s.44 eligibility — legal status in Canada, income ceiling, arrears check, household size, and refusal with appeal rights (s.157 internal review).
HSA s.44
Legal status in Canada. Income ceiling. Household size.
Arrears
Former tenant arrears check. Repayment agreement option.
Refusal
Refusal reasons documented. Internal review rights (s.157).
Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.
Krutik Parikh
Creator of Civic
Data Model
Entity Architecture
3 entities with 2 relationships — the authoritative schema for this bounded context.
Entities
Select an entity to explore its fields and relationships
API Surface
Integration Endpoints
6 RESTful endpoints across 4 resource groups — plus 4 domain events for async integration.
/api/v1/housing/applications
Submit housing application
/api/v1/housing/applications/{id}/status
Application and waitlist status
Ecosystem
Products that depend on this module
2 Civic products consume Housing Waitlist & RGI — making it one of the most critical platform services in the ecosystem.
Technical Specifications
Performance, Compliance & Configuration
HSA 2011 Compliance
RGI Calculation
Annual Review
Wait Time Tracking
System Availability
FAQ
Frequently Asked Questions
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Build on Housing Waitlist & RGI
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