Civic Citizen Engagement

Meaningful community consultation and public participation

A modern public engagement platform that goes beyond surveys. Run consultations, collect feedback on capital projects, facilitate participatory budgeting, and build a genuine two-way dialogue with residents — all with built-in analytics to measure community sentiment.

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300%

Participation Increase

Feedback Channels

Automated

Reporting

Features

What's included

Project Consultation Pages

Create rich project pages with maps, timelines, documents, and multiple feedback tools — surveys, polls, Q&A, ideas boards.

Participatory Budgeting

Run participatory budgeting processes where residents propose, discuss, and vote on capital project priorities.

Sentiment Analysis

AI-powered analysis of open-ended responses to identify themes, sentiment trends, and emerging concerns across consultations.

Stakeholder Management

Track engagement with specific stakeholder groups, ensure diverse representation, and report on participation demographics.

Multi-Channel Collection

Gather input online, at in-person events (kiosk mode), via phone-in, and through paper submissions with unified reporting.

Council Reporting

Generate 'What We Heard' reports summarizing community input for council decision-making with data visualizations.

Benefits

Why choose this product

Increase public participation rates by 300% vs. town halls
Reach demographics that don't attend in-person meetings
Provide council with data-driven community input
Build public trust through transparent consultation processes
Meet statutory consultation requirements efficiently

Built For

Who uses this product

Communications Staff
Planners
Council
CAO
Project Managers

Use Cases

Real-world scenarios

Capital Budget Consultation

The municipality posts 5 proposed capital projects. Residents review details, ask questions, and vote on priorities. The results feed directly into the budget deliberation process.

Official Plan Review

A 6-month comprehensive engagement program collects input through online surveys, mapping exercises, and pop-up events — reaching 2,000 residents vs. 40 at a typical public meeting.

Integrations