Civic Social Housing
Affordable housing and community services management
Management platform for municipal and district social housing providers. Waitlist management, tenant placement, rent-geared-to-income calculations, maintenance work orders, and compliance reporting under the Housing Services Act — supporting the delivery of affordable housing in your community.
100%
Waitlist Transparency
99.9%
RGI Accuracy
Yes
HSA Compliant
Features
What's included
Waitlist Management
Centralized waiting list with priority categories, eligibility verification, annual updates, and automated offers based on unit availability.
Rent-Geared-to-Income
Automated RGI calculations based on household income, family size, and applicable rules with annual income review tracking.
Tenant Management
Lease management, rent collection, arrears tracking, and eviction proceedings management with legislative compliance.
Unit & Property Management
Track unit inventory, condition assessments, capital planning, and building-level financial management.
Maintenance Work Orders
Tenant-initiated and preventive maintenance work orders with priority scheduling and completion tracking.
HSA Compliance Reporting
Generate compliance reports required under the Housing Services Act including service level standards and annual information return.
Benefits
Why choose this product
- Manage complex waitlists fairly and transparently
- Ensure accurate RGI calculations across all units
- Reduce arrears with proactive collection workflows
- Meet Housing Services Act reporting requirements
- Support capital planning for aging housing stock
Built For
Who uses this product
- Housing Service Managers
- Property Managers
- Tenant Services Staff
- Finance
Use Cases
Real-world scenarios
Unit Turnover
A tenant vacates. The system identifies the next eligible applicant on the waitlist, calculates their RGI rent, generates the offer letter, and schedules unit inspection and turnover maintenance — all in one workflow.
Annual Income Review
Annual RGI reviews are triggered for all tenants. Reminder letters are sent, income documentation is collected, new rent calculations are performed, and rent adjustments take effect on the statutory date.
Integrations
Works with your stack
Tags
Capabilities
Ready to deploy Civic Social Housing?
Let's discuss how this product fits your municipality's needs.