Utility Rate & Billing
Support any rate structure a municipality requires for water, sewer, stormwater, and waste services — generate accurate utility bills, manage payments, collections, disconnection/reconnection, and backflow compliance.
Batch Bills (50K)
Rate Calc/Acct
Bill PDF
Billing Error
Purpose-Built for Canadian Municipalities
Purpose & Scope
What this module owns
Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.
Owns
10Delegated to
6Rate table storage, versioning, effective dating
Consumption data
Bill document generation
Payment processing, PAD
Collection workflow, disconnection
Rate tier determination, exemption eligibility
These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.
Core Capabilities
What it does
4 capability groups comprising 10 discrete capabilities — each with API surface, business rules, and data ownership.
Configure any rate structure: flat, volumetric, tiered/inclining block, declining block, seasonal, TOU, minimum charge + overage.
Rate Structures
Support flat, volumetric, tiered/inclining block, declining block, seasonal, and time-of-use rate structures.
Effective Dating
Rate schedules with effective dates; rate history maintained; year-over-year comparison for council.
Customer Class
Rates configurable by customer class: residential, commercial, industrial, institutional.
Base charge by meter size plus volumetric consumption charge with tiered rates, seasonal surcharges, and fire protection charges.
Base + Volumetric
Base charge by meter size plus volumetric charge (consumption × applicable rate tier).
Tiered/IBR
Inclining block rates — higher consumption tiers pay increasingly higher rates to encourage conservation.
Seasonal/Irrigation
Seasonal surcharges for summer irrigation; separate irrigation meter rates.
Fire Protection
Fire protection charges based on meter size or sprinkler connection.
Consumption-based sewer charges with 100% water-to-sewer assumption and abatement for non-sewer use.
Consumption-Based
Sewer charge based on metered water consumption (100% water-to-sewer assumption by default).
Sewer Abatement
Abatement process for non-sewer water use (irrigation, manufacturing process water).
Unmetered Flat Rate
Flat rate option for properties without water meters.
Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.
Krutik Parikh
Creator of Civic
Data Model
Entity Architecture
4 entities with 4 relationships — the authoritative schema for this bounded context.
Entities
Select an entity to explore its fields and relationships
API Surface
Integration Endpoints
11 RESTful endpoints across 7 resource groups — plus 5 domain events for async integration.
/api/v1/utility-rates
List rate schedules (filter: service, class)
/api/v1/utility-rates
Create rate schedule
Ecosystem
Products that depend on this module
3 Civic products consume Utility Rate & Billing — making it one of the most critical platform services in the ecosystem.
Technical Specifications
Performance, Compliance & Configuration
Batch Bill Generation (50,000)
Rate Calculation Per Account
Bill PDF Generation
Billing Error Rate
Data Retention
FAQ
Frequently Asked Questions
Ready to Integrate
Build on Utility Rate & Billing
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