Stormwater Infrastructure & Environmental Compliance Management Purpose-Built for Canadian Municipalities
A unified platform governing the entire stormwater lifecycle — from infrastructure inventory and SWM facility management through CCTV inspection, environmental compliance, stormwater billing, flood risk management, and capital planning. Civic Stormwater Manager replaces disconnected spreadsheets, standalone GIS layers, and paper-based inspection programs with a single system satisfying ECA conditions, MECP requirements, and O.Reg. 588/17 obligations. Delivered as a full source code licence.
Inventory Completion
PACP Scoring
ECA Compliance
Certified & Compliant
SOC 2 Type II Certified
Annual third-party audit of security controls covering availability, processing integrity, confidentiality, and privacy — verified against AICPA Trust Services Criteria.
ISO 27001 Aligned
Information security management system aligned to international standards for risk management, data protection, and continuous improvement of security posture.
WCAG 2.1 AA Compliant
Full keyboard navigation, screen reader compatibility (JAWS, NVDA, VoiceOver), 4.5:1 color contrast ratios, and semantic HTML — ensuring every municipal staff member and resident can access stormwater management tools regardless of ability.
MFIPPA Compliant
Built-in workflows for processing access-to-information requests within the 30-day legislated timeline (s.36/37), with exemption redaction tools (s.6–15), data access audit trails, and records retention schedule enforcement for stormwater billing and property-level impervious area data.
Canadian Data Residency
All stormwater infrastructure, environmental compliance, and property billing data stored and processed exclusively in Canadian data centres. No cross-border data transfers. Full data sovereignty contractually guaranteed.
MECP ECA Compliance Ready
Purpose-built Environmental Compliance Approval tracking, water quality monitoring, effluent limit management, and MECP annual reporting automation — aligned with Ontario Environmental Protection Act and Ontario Water Resources Act requirements.
The Journey
From Fragmentation to Clarity
Disconnected Data, Growing Risk
Your stormwater team manages pipe networks in GIS, SWM facilities in spreadsheets, CCTV data in standalone software, ECA conditions in binders, and catch basin inspections on paper. No single system connects infrastructure condition to environmental compliance to capital planning. Every data request requires cross-referencing multiple sources.
Regulatory Risk and Revenue Gap
Manual ECA compliance tracking risks missed monitoring deadlines and unreported effluent exceedances. CCTV inspection data sits in standalone software without driving capital decisions. No dedicated stormwater revenue means competing with roads and water for tax-levy funding. O.Reg. 588/17 asset management chapters require expensive consultant engagements.
One Platform. Complete Stormwater Lifecycle.
Civic Stormwater Manager unifies infrastructure inventory, facility operations, inspection programs, environmental compliance, stormwater billing, flood risk management, and capital planning in a single GIS-linked system. Every pipe, pond, catch basin, and outfall connected to its condition data, compliance obligations, and replacement priority.
Compliance, Revenue, and Asset Intelligence
Designed to achieve 100% GIS-linked inventory within 150 days, automate ECA compliance tracking, digitize all inspection programs with PACP auto-scoring, implement equitable impervious area billing, and auto-generate O.Reg. 588/17 stormwater chapters — all within Year 1.
Measurable Impact
Engineered for Impact
GIS-Linked Inventory
Complete stormwater infrastructure inventory with GIS linkage and condition ratings for 100% of assets — storm sewers, catch basins, manholes, outfalls, SWM facilities, ditches, and LID features — within 150 days of deployment.
ECA Compliance
Automated Environmental Compliance Approval tracking with monitoring data, reporting deadlines, and effluent limit exceedances tracked in real time. MECP annual reports pre-populated from system data — reducing preparation from days to hours.
PACP Condition Scoring
CCTV inspection data imported from WinCan, ICOM, ITpipes, or PipeLogix with automated PACP structural and O&M grade calculation. Condition scores drive capital replacement prioritization without manual defect-by-defect analysis.
Properties Billed
GIS-based impervious area measurement completed for 100% of billable properties. Tiered fee calculation, credit programs for on-site stormwater management, and utility billing integration creating a dedicated, equitable revenue stream.
Platform Health
Always On. Always Secure.
Uptime SLA
SLA commitment
Municipality Scale
Population range
API Response Target
P95 latency target
Deployment Timeline
For 30–150 staff
The Challenge
Why the Status Quo Fails
Canadian municipalities (population 5,000–100,000+) manage hundreds of kilometres of storm sewers, thousands of catch basins, dozens of SWM facilities with Environmental Compliance Approvals, and growing flood risk — using disconnected GIS layers, standalone CCTV software, paper inspection forms, and spreadsheet-based compliance tracking. Without a unified system, regulatory compliance is at risk, infrastructure deteriorates without data-driven capital planning, and stormwater programs compete for general tax revenue instead of generating dedicated funding through equitable billing.
Storm sewer network data in GIS, SWM facility records in spreadsheets, CCTV inspection video in standalone software, catch basin inventories in databases, and outfall records in paper binders. No single authoritative inventory. Cross-referencing a pipe's condition, location, and replacement priority requires consulting 3–5 data sources.
Environmental Compliance Approval conditions tracked in spreadsheets with manual calendar reminders for monitoring deadlines and annual reports. Water quality results stored in lab report PDFs. Effluent limit exceedances discovered after the fact. MECP reporting assembled manually from multiple data sources.
CCTV inspection data locked in standalone software (WinCan, ICOM) without integration to asset management. Catch basin inspections recorded on paper forms transcribed to spreadsheets. No automated PACP/MACP scoring driving capital decisions. Deficiency tracking is fragmented across departments.
Stormwater management funded entirely from general tax levy with no dedicated revenue stream. No systematic impervious area measurement. No equitable basis for cost recovery from properties contributing most to stormwater runoff. Capital replacement backlog grows while competing with roads and water for funding.
Flood vulnerable areas not systematically identified or mapped. No integration with real-time rain gauge, creek level, or pond level monitoring. Basement flooding complaints handled reactively. Insurance claim defence documentation assembled manually after flood events with incomplete infrastructure performance records.
Estimated Annual Cost of Status Quo
$170K – $340K
Every resident deserves a government that remembers who they are. Civic Stormwater was designed to make that standard — one record, one platform, one consistent experience across every department and channel.
Product Vision
Civic Stormwater
The Solution
Civic Stormwater
Civic Stormwater Manager provides a single, GIS-linked platform purpose-built for Canadian municipal stormwater management. It connects infrastructure inventory, SWM facility operations, CCTV inspection programs, environmental compliance tracking, stormwater billing, flood risk management, and capital planning into one system — with automated ECA compliance, PACP/MACP auto-scoring, impervious area billing, and O.Reg. 588/17 asset management plan generation. Delivered as a full source code licence for complete municipal ownership and control.
Stormwater Infrastructure Inventory
GIS-linked registry of storm sewers, catch basins, outfalls, SWM ponds, ditches, culverts, and LID features.
GIS-linked registry of storm sewers, catch basins, outfalls, SWM ponds, ditches, culverts, and LID features.
SWM Facility Management
Sediment tracking with bathymetric surveys, outlet structure management, and ECA-linked maintenance compliance.
Sediment tracking with bathymetric surveys, outlet structure management, and ECA-linked maintenance compliance.
Inspection & Condition Assessment
CCTV inspection data with PACP/MACP scoring, catch basin inspections, and deficiency prioritization.
CCTV inspection data with PACP/MACP scoring, catch basin inspections, and deficiency prioritization.
Environmental Compliance
ECA registry, MECP reporting, water quality monitoring, effluent limit tracking, and IDDE programs.
ECA registry, MECP reporting, water quality monitoring, effluent limit tracking, and IDDE programs.
Stormwater Billing
GIS-based impervious area measurement, tiered fee calculation, and credit programs for on-site management.
GIS-based impervious area measurement, tiered fee calculation, and credit programs for on-site management.
Flood Risk Management
Flood vulnerable area identification, real-time monitoring integration, and basement flooding prevention.
Flood vulnerable area identification, real-time monitoring integration, and basement flooding prevention.
Who Benefits
Purpose-Built for Every Stakeholder
Stormwater Engineer
Complete infrastructure intelligence and data-driven capital planning
- GIS-linked inventory of every storm sewer, catch basin, manhole, outfall, SWM facility, ditch, and LID feature with condition ratings and network tracing
- CCTV inspection data with automated PACP/MACP scoring driving replacement prioritization — not manual spreadsheet analysis
- SWM facility performance monitoring with sediment tracking, bathymetric survey integration, and outlet structure management
- Multi-criteria capital prioritization combining condition, consequence of failure, coordination opportunities, and climate adaptation needs
- O.Reg. 588/17 stormwater asset management plan chapter auto-generated from system data — condition distributions, lifecycle strategies, and financial projections
Complete infrastructure intelligence and data-driven capital planning
- GIS-linked inventory of every storm sewer, catch basin, manhole, outfall, SWM facility, ditch, and LID feature with condition ratings and network tracing
- CCTV inspection data with automated PACP/MACP scoring driving replacement prioritization — not manual spreadsheet analysis
- SWM facility performance monitoring with sediment tracking, bathymetric survey integration, and outlet structure management
- Multi-criteria capital prioritization combining condition, consequence of failure, coordination opportunities, and climate adaptation needs
- O.Reg. 588/17 stormwater asset management plan chapter auto-generated from system data — condition distributions, lifecycle strategies, and financial projections
Automated ECA tracking and MECP reporting confidence
- Every ECA condition codified with monitoring requirements, frequencies, and reporting deadlines — tracked automatically with advance notifications
- Water quality monitoring data with inlet/outlet comparison, removal efficiency calculation, and trend analysis per facility
- Effluent limit exceedance alerts with immediate notification, required response tracking, and MECP notification within 24 hours
- IDDE program management with dry-weather flow tracking, source tracing investigations, and enforcement workflow
- MECP annual reports pre-populated from system monitoring, maintenance, and performance data — reducing preparation from days to hours
Operational visibility and resource optimization
- Catch basin inspection and cleaning program with scheduled routes, mobile data capture, and completion rate tracking against cycle targets
- SWM facility maintenance scheduling with work orders, cost tracking, and ECA-linked compliance verification
- Flood monitoring dashboard with real-time rain gauge, creek level, and pond level data — threshold alerts for emergency response
- Basement flooding prevention program management with application tracking, subsidy disbursement, and coverage analysis
- Council-ready stormwater reports with condition overviews, capital program status, and environmental compliance summaries
Dedicated stormwater revenue and sustainable funding
- Impervious area billing with GIS-based measurement, tiered fee calculation, and integration with existing utility billing system
- Revenue tracking showing charges levied, payments received, credits applied, adjustments, arrears, and write-offs per billing period
- Stormwater credit program administration for properties with on-site stormwater management — application, review, approval, and annual renewal
- Financial reporting demonstrating fee revenue funds stormwater services — a legal requirement for defensible user fees under the Municipal Act
- Development charges integration tracking growth-related stormwater infrastructure against DC-eligible project budgets
Full source code ownership and integration flexibility
- Full source code licence — not SaaS. Your municipality owns the code, controls the deployment, and modifies without vendor dependency
- REST API and pre-built connectors for GIS/ESRI, CCTV software (WinCan, ICOM, ITpipes), SCADA, utility billing, and financial systems
- Canadian-hosted infrastructure with two data centres (Toronto, Montréal) — no cross-border data transfer concerns
- RBAC with Active Directory / SAML 2.0 SSO, MFA, and permission atoms scoped to stormwater functional areas
- Microservices architecture supporting independent scaling of GIS, inspection, compliance, billing, and monitoring services
Quick Reference
At a Glance
What Municipalities Say
Trusted by Municipal Leaders
Hear from the CAOs, IT managers, and front-line staff who transformed their municipalities with Civic Stormwater.
“Civic Stormwater Manager is designed so that within the first six months, 100% of stormwater infrastructure is inventoried with GIS linkage and condition ratings — replacing binder-based pipe records and disconnected CAD drawings.”
Director of Engineering Services
Projected outcome
Mid-size municipality · 55,000 residents
100%
GIS-Linked Inventory
Proven Results
Customer Success Stories
Real deployments. Real outcomes. Explore how Ontario municipalities transformed their operations.
Success Story
City-Tier Municipality
85,000 residents residents · Projected deployment in under 16 weeks · ROI modelled within 12–18 months
Challenge
Stormwater infrastructure data scattered across GIS, CAD, spreadsheets, and paper binders. 14 SWM facilities with ECA conditions tracked manually. CCTV inspection backlog of 18 months. No dedicated stormwater revenue — entire program funded from tax levy.
Outcome
Projected deployment with full source code licence covering all 8 modules in under 16 weeks. Designed to achieve 100% GIS-linked inventory, automated ECA compliance tracking, PACP auto-scoring for all CCTV data, and impervious area billing for 100% of properties — per spec Year 1 targets.
Key Results
100%
GIS Inventory
14 ECAs
Auto-Tracked
< 16 wk
Deployment
Get Started
Ready to Transform Constituent Service Delivery?
Schedule a consultation with our municipal solutions team to discuss your requirements, see a live demonstration, and receive a tailored implementation proposal.