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Technical Specifications

Technical Overview

Infrastructure, architecture, and operational specifications for IT Directors and technical evaluation teams. Civic AP is designed for the performance, reliability, and security standards expected by Canadian public sector finance operations. Delivered as a full source code licence — your municipality has complete access to the codebase.

99.9%

Uptime SLA

5,000+

Concurrent Users

<200ms

API Response

8

Platform Modules

Architecture Overview

Civic AP is built on a microservices architecture with a React-based web client, API gateway, and PostgreSQL database engine. Each functional domain — vendor management, invoice processing, approval workflow, payment processing, commitment accounting, holdback management, AI intelligence, reporting, and vendor self-service portal — operates as an independently deployable microservice. This enables municipalities to scale individual components based on demand (e.g., invoice processing scales independently during high-volume periods), apply updates without system-wide downtime, and achieve fault isolation so that an issue in one service does not affect others. Each municipal tenant operates in a logically isolated environment with dedicated database schemas, ensuring complete financial data separation. The platform is deployed on containerized infrastructure (Kubernetes) across redundant Canadian data centres with automated failover. Full source code licence means your IT team can inspect, modify, and extend any component — including EFT file generation, approval logic, and CRA reporting.

Platform Modules

Microservices Architecture

Civic AP decomposes municipal accounts payable functionality into independently deployable microservices. Each service owns its domain logic, data store, and API contract — enabling independent scaling, fault isolation, and zero-downtime deployments. Services communicate via asynchronous event bus and synchronous REST/gRPC calls through a centralized API gateway.

API GATEWAY
Event Bus
Platform Infrastructure
Shared Functional
Domain

Total Modules

8

Protocol

REST / gRPC

Bus

Async Events

Container

Kubernetes

Database

PostgreSQL 16

Specifications

Technical Details

Browse specifications by category. All values reflect current production configuration.

Hosting Provider

Canadian-owned, SOC 2 Type II certified data centres

Primary Location

Ontario, Canada

DR Location

Quebec, Canada (separate geographic region)

Compute

Containerized deployment (Kubernetes) with auto-scaling

CDN

Canadian edge nodes for static asset delivery

Uptime

99.9% Availability SLA

Civic AP commits to 99.9% application availability measured monthly, excluding scheduled maintenance windows communicated 7 days in advance. This translates to a maximum of 43.8 minutes of unplanned downtime per month. Payment processing windows (EFT file generation, cheque runs) are protected with enhanced availability targets. With a source code licence, municipalities can deploy on their own infrastructure with their own SLA targets.

99.9%Uptime SLA

99.953%

30-Day Avg

1

Incidents

3× DC

Redundancy

< 15min

Recovery

30-Day Uptime History

All Systems Operational

30 days agoToday

Deployment

Deployment Model

Civic AP is delivered as a full source code licence — your municipality receives the complete codebase and can deploy it however best fits your operational requirements. This is not a SaaS subscription — it is a software asset your organization owns and controls. EFT file generation, approval workflows, and CRA reporting logic are all in your source code.

01

Managed Cloud — Canadian-hosted infrastructure managed by Civic (recommended for most municipalities)

02

Self-Hosted — deploy on your own on-premises or private cloud infrastructure using the full source code

03

Hybrid — cloud application with integration to on-premises GL, banking, and procurement systems via secure API gateway