Questions & Answers
Frequently Asked Questions
Common questions about Civic Economic Development — from implementation to security and pricing.
Civic Economic Development is a purpose-built platform for Canadian municipal economic development teams. It provides a comprehensive business registry, BR&E program management, investment attraction tools (site selector, data packages, pipeline), BIA administration, CIP incentive lifecycle management, workforce intelligence, and council-ready reporting — all designed for the Ontario regulatory environment.
The platform serves Canadian municipalities of all sizes — from small townships with a single economic development officer to regional centres with dedicated investment attraction, BIA, and CIP program teams. The architecture scales from 200 businesses to 10,000+.
Civic Economic Development includes purpose-built business CRM capabilities (profiles, interactions, lifecycle tracking) optimized for economic development. It integrates with Civic CRM for constituent-level data while providing the specialized features a generic CRM cannot offer — NAICS classification, BR&E surveys, early warning, and CIP incentive management.
Yes. The site selector is a public-facing portal optimized for anonymous investor exploration. Prospective investors can search available properties, view community data, and submit inquiry requests without contacting the municipality first — enabling 24/7 investment attraction.
The platform supports English and French with full i18n infrastructure. Public-facing components (site selector, BIA portal) can be configured for bilingual operation as required by your community.
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Our municipal solutions team is available to answer technical, procurement, and implementation questions specific to your organization.