Questions & Answers
Frequently Asked Questions
Common questions about Civic Procurement, organized by topic. If you don't find your answer here, our team is happy to walk through a hands-on session tailored to your municipality.
Civic Procurement is a comprehensive procurement management system purpose-built for Canadian municipalities (population 5,000–100,000+). It covers the full procurement lifecycle — requisition and PO management, competitive solicitation (RFP/RFQ/tender), evaluation and award, vendor management, contract lifecycle, and AI-powered spend analytics. Delivered as a full source code licence, not SaaS — your municipality owns the code outright.
Every method a Canadian municipality needs: direct purchase, informal quotation, request for quotation (RFQ), request for proposal (RFP), invitation to tender, request for supplier qualifications (RFSQ), sole source, and single source. Procurement method is automatically determined by the system based on configurable dollar thresholds per your municipal bylaw.
Solicitations are posted to the municipal e-bidding portal with automatic vendor notification by commodity category. Vendors submit bids electronically through the vendor portal — all submissions are sealed (encrypted) until the designated opening time. The system enforces the closing deadline automatically (no late bids accepted). For tenders, the electronic bid opening creates a public record with all submitters and prices. Complete audit trail at every step.
Yes — comprehensive vendor management including: self-service registration portal, pre-qualification programs (construction, consulting, specialized categories), performance tracking and scoring, insurance certificate and WSIB clearance monitoring with expiry alerts, vendor diversity programs (Indigenous, women-owned, BIPOC-owned, social enterprise), and suspension/debarment processes. 90%+ of vendor registrations handled digitally.
Civic Procurement is designed exclusively for Canadian municipal procurement requirements: BPS Procurement Directive compliance, CFTA/CETA trade agreement threshold enforcement, Construction Act holdback management, municipal bylaw threshold configuration, AODA accessibility, MFIPPA privacy — all built in, not bolted on. Full source code licence means your municipality owns the code, eliminates vendor lock-in, and enables customization without annual SaaS fees.
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