Civic Recreation Management

Effortless program registration and facility booking

End-to-end recreation management for community centres, sports fields, arenas, pools, and parks. Online program registration, facility booking, membership management, instructor scheduling, and integrated payment processing — making recreation the most accessible municipal service.

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75%

Phone Call Reduction

24/7

Online Registration

+30%

Facility Utilization

Features

What's included

Online Registration

Residents browse, register, and pay for recreational programs online with waitlist management and automatic lottery for oversubscribed programs.

Facility Booking

Real-time availability calendar for arenas, fields, meeting rooms, and community spaces with online booking and permit issuance.

Membership Management

Manage memberships for pools, fitness centres, and community centres with pass scanning, renewal reminders, and family accounts.

Instructor & Staff Scheduling

Assign instructors to programs, manage availability, track certifications, and handle substitute coverage.

Financial Integration

Built-in payment processing with subsidy management, refund handling, and automatic revenue posting to the GL.

Participation Analytics

Track registration trends, facility utilization rates, demographic participation, and revenue by program to optimize offerings.

Benefits

Why choose this product

Enable 24/7 registration — not just during office hours
Reduce registration lineups and phone calls by 75%
Optimize facility utilization with data-driven scheduling
Manage subsidies and financial assistance seamlessly
Provide accurate participation data for service planning

Built For

Who uses this product

Recreation Coordinators
Facility Booking Staff
Program Supervisors
Finance

Use Cases

Real-world scenarios

Seasonal Program Launch

Spring/summer registration opens at 7 AM — 2,000 residents register for 150 programs in the first hour. Waitlists activate automatically for full programs and lottery runs for oversubscribed camps.

Arena Ice Scheduling

Hockey associations, figure skating clubs, and casual public skate are scheduled across 4 ice pads with automated conflict detection, invoicing, and permit generation.

Integrations