Compliance Orders
Generates and manages compliance orders, administrative monetary penalties, and enforcement actions — deadline tracking, appeal workflows, progressive enforcement, and repeat offender management across all regulatory domains.
Order Generation
Deadline Monitoring
Evidence Package
Availability
Purpose-Built for Canadian Municipalities
Purpose & Scope
What this module owns
Clear ownership boundaries prevent duplication and ensure every capability has exactly one authoritative home.
Owns
7Delegated to
4Inspection execution & deficiency identification
Notification delivery (email, SMS, mail)
Document storage & template management
Workflow state machine & SLA tracking
These capabilities are handled by dedicated modules and consumed via stable API contracts — keeping boundaries clean and ownership unambiguous.
Core Capabilities
What it does
3 capability groups comprising 7 discrete capabilities — each with API surface, business rules, and data ownership.
Template-based orders/notices: compliance order, work order, stop work order, prohibitory order, remedial action order; auto-populated from inspection findings; bilingual; registered mail tracking.
Template Engine
Bilingual order templates auto-populated from inspection findings, deficiency details, and code references.
Order Types
Compliance order, work order, stop work order, prohibitory order, remedial action order — per enforcement domain.
Service Tracking
Track service method (in-person, registered mail, email, posted) with proof-of-delivery documentation.
Configurable penalty schedules per bylaw/code; daily penalties for continued non-compliance; early payment discount; aggravating/mitigating factors; maximum caps.
Penalty Schedules
Configurable base penalty amounts per bylaw/code section; graduated penalties for repeat offences.
Daily Penalties
Daily penalty accrual for continuing offences until compliance achieved; configurable maximum caps.
Early Payment Discount
Early payment discount (e.g., 25% off if paid within 15 days) with aggravating/mitigating factor adjustments.
Track compliance deadlines per order item; partial compliance; extension requests; verification inspections (via inspection-engine); auto-escalation on non-compliance.
Deadline Management
Track compliance deadlines per order item; daily automated check for overdue items.
Partial Compliance
Record partial compliance for multi-item orders; track individual item status independently.
Auto-Escalation
Non-compliant orders auto-escalate to the next enforcement level after deadline passes.
Every module owns a single bounded context, exposes stable APIs, and can be composed into any Civic product — that's the architecture that scales.
Krutik Parikh
Creator of Civic
Data Model
Entity Architecture
3 entities with 5 relationships — the authoritative schema for this bounded context.
Entities
Select an entity to explore its fields and relationships
API Surface
Integration Endpoints
10 RESTful endpoints across 4 resource groups — plus 7 domain events for async integration.
/api/v1/orders
Create enforcement order
/api/v1/orders
List orders (filter: type, status, source, respondent, area)
/api/v1/orders/{id}
Update order status
/api/v1/orders/{id}/serve
Record service of order
/api/v1/orders/{id}/escalate
Escalate to next enforcement level
Ecosystem
Products that depend on this module
8 Civic products consume Compliance Orders — making it one of the most critical platform services in the ecosystem.
Building Inspection
Compliance orders, stop work orders (OBC)
View product →
Bylaw Enforcement
Property standards orders, AMPs, remedial action
View product →
Fire Services
Fire code orders, prohibitory orders (OFC)
View product →
Animal Services
Dangerous dog orders, muzzle orders, kennel orders
View product →
Stormwater
Environmental compliance orders
View product →
Parking
Parking AMPs
View product →
Accessibility Compliance
AODA compliance orders
View product →
Forestry & Urban Canopy
Tree preservation orders
View product →
Technical Specifications
Performance, Compliance & Configuration
Order Generation
Compliance Deadline Monitoring
Appeal Scheduling
Order Document (PDF)
Legal Evidence Package
Availability
FAQ
Frequently Asked Questions
Ready to Integrate
Build on Compliance Orders
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