Compliance & Data Protection
Compliance, Security & Privacy
Civic Accessibility Compliance Manager is engineered for the unique security and privacy requirements of Canadian municipal government — from MFIPPA-compliant accommodation data protection to sovereign data residency and audit-ready evidence management.
Canadian Municipal Compliance
Municipal & Provincial Regulations
Purpose-built for Canadian municipalities, with full alignment to federal, provincial, and municipal legislation governing public-sector data management.
Ontario / Canada
Full compliance with the Municipal Freedom of Information and Protection of Privacy Act. Personal information — employee accommodation records, disability details, complaint identities — is segregated from general compliance data, access-controlled by role, and subject to municipal retention schedules. FOI response support built into the audit trail.
Ontario / Canada
Platform checklists, workflows, and reporting templates are maintained in alignment with the Accessibility for Ontarians with Disabilities Act and Integrated Accessibility Standards Regulation requirements. Regulatory updates are delivered within 60 days of publication with support contract.
Ontario / Canada
Facility audit checklists incorporate Ontario Building Code accessibility provisions alongside CSA B651 standards. Audit findings are classified against regulatory requirements, enabling clear documentation of code compliance vs. best practice enhancements.
Ontario / Canada
Designed within the Canadian privacy framework — PIPEDA, provincial privacy legislation, and municipal MFIPPA requirements. Privacy by design principles embedded throughout: data minimization, purpose limitation, consent management, and transparent data handling practices.
Ontario / Canada
Employee accommodation data receives the highest protection level. Privacy-segregated storage, HR-only role access, separate retention policies, and audit logging of all access. Supervisors receive only the accommodation action required — never underlying medical or disability information.
Ontario / Canada
Configurable retention schedules aligned with Ontario municipal records management requirements. Barrier records retained permanently, audit reports for 10 years, training records for employment duration plus 7 years, accommodation records per MFIPPA. Automated retention enforcement with disposition approval workflows.
Ontario / Canada
Role-based access supports accessibility advisory committee governance requirements. Committee members can access compliance dashboards, barrier trend reports, and public consultation summaries — without access to individual employee accommodation data, complaint identities, or draft ministry submissions.
“Compliance is not a feature we bolted on after launch — it is the architectural foundation every line of code is written against. Canadian municipalities deserve a platform that treats their legislative obligations as first-class requirements.”
Civic Engineering
· Platform Architecture TeamRegulatory Compliance
Industry Frameworks
Beyond municipal legislation, satisfies internationally recognized compliance frameworks.
Annual SOC 2 Type II audit covering security, availability, and confidentiality trust service criteria. Audit report available under NDA to municipal procurement teams.
- Security controls implemented
Cloud Security Alliance STAR self-assessment documenting security controls against the Cloud Controls Matrix. Addresses cloud-specific risks relevant to municipal data protection requirements.
- Security controls implemented
Information security management system aligned with ISO 27001 controls. Risk assessment, incident response, access management, and data protection controls follow the ISO 27001 framework.
- Security controls implemented
The platform itself is built to WCAG 2.1 AA accessibility standards — independently audited by third-party accessibility specialists. Full keyboard navigation, screen reader compatibility, and VPAT available.
- Security controls implemented
Data Sovereignty
Sovereign Canadian Data Residency
All accessibility compliance data — barrier records, audit reports, accommodation plans, training records, and compliance reports — remains within Canadian jurisdiction at all times. No data transfer to foreign data centres, no foreign-jurisdiction legal exposure.
Hosting
Canadian Only
Centres
3 Redundant
Encryption
AES-256
Sovereignty
PIPEDA / MFIPPA
Platform Security
Security Capabilities
Click any capability to explore the technical details behind each security layer.
Auditability
Audit Trail Features
Every action is logged, timestamped, and immutable — providing the complete audit trail required by provincial legislation and municipal accountability standards.
IASR Compliance Evidence Package
Access Log Analysis
Change History Tracking
Ministry Submission Archive
Training Compliance Evidence
Data Retention Compliance Report
Privacy Impact Assessment Support
Continuous Compliance Monitoring