Features & Modules
10 modules power Civic CMS
A detailed breakdown of Civic CMS capabilities organized by functional area — aligned with the product specification's 10 modules. Each feature is purpose-built for Canadian municipal website management (population 5,000–100,000+). Every capability maps to a plug-and-play module from the Civic platform — each owning a single bounded context with stable APIs and independent lifecycle.
Platform Modules
Shared Modules
Total Modules
Accessibility
Module Map
Every module this product consumes
Civic CMS is a composition product — it assembles capabilities from platform infrastructure and shared functional modules. Click any module with a showcase page to explore it in detail.
Platform Infrastructure
8 modulesCivic Identity
User authentication, SSO, role management
Foundational identity layer — citizen/business single sign-on, verification, consent
View →Notification Engine
Emergency alerts, subscription notifications
Multi-channel citizen & staff communication — email, SMS, push, mail
View →Workflow Automation
Content approval workflows, review cycles
Configurable approval, routing, and escalation workflows
View →Forms Engine
Form builder for online forms and surveys
Drag-and-drop form builder with conditional logic and e-signatures
View →Reporting & Analytics
Site analytics, content performance dashboards
Dashboard builder, KPI management, scheduled reports, FIR export
View →Portal Framework
Resident-facing website rendering
Citizen-facing portal platform — PWA, WCAG 2.1 AA, responsive
View →AI / ML Engine
Content intelligence, alt text generation, translation assist
NLP, chatbot, computer vision, predictive models, responsible AI
View →media-management
Media library, video hosting, asset management
Shared Functional
2 modulescontent-publishing
Block editor, templates, bilingual publishing
accessibility-engine
WCAG compliance checking, accessible template system
Civic CMS composes 10 modules from the Civic platform — each module owns a single bounded context, exposes stable APIs, and can be independently updated. Browse all 147 modules →
Capabilities
Explore by functional area
Select any category to explore its capabilities, the modules that power them, and the outcomes they deliver for your municipality.
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See These Modules in Action
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