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Interoperability

Integrations & Interoperability

Civic CMS connects to the municipal systems your residents and staff already depend on — embedding service portals, synchronizing content, and consuming data from across the Civic Suite. Purpose-built integrations for the Civic platform, open APIs for third-party systems, and standard data exchange formats for legacy migration. Full source code licence means your IT team has complete access to integration code.

Protocol

REST over HTTPS (TLS 1.3)

Authentication

OAuth 2.0 with API key fallback

Format

JSON with OpenAPI 3.0 specification

Rate Limiting

Configurable per tenant (default 1,000 req/min)

Versioning

URL-based versioning with 24-month deprecation notice

Webhooks

Event-driven notifications for content publish, alert, and form submission events

Documentation

Interactive API explorer with sandbox environment

Headless Delivery

Content delivery API for headless CMS consumption patterns

Connected Systems

Integration Ecosystem

Explore the integration ecosystem. Toggle between a hub diagram and filterable grid view. Click any node or card to see data flows and technical details.

CIVICCRMCivic CRMcivic suiteCivic Permits …civic suiteCivic Recreati…civic suiteCivic 311 / Wo…civic suiteActive Directo…third partyGIS / ESRI Arc…third partySocial Media P…third partyLegacy CMS Mig…data exchange

Custom Integrations

Don't See Your System?

Our integration team builds custom connectors for municipal-specific systems. Let's discuss your integration landscape.