Civic Digital Payments

Secure online payment processing for all municipal services

PCI-DSS Level 1 compliant payment gateway that enables residents to pay for any municipal service online — taxes, utilities, permits, recreation programs, parking tickets, and more. Supports credit, debit, EFT, and digital wallet payments with automatic posting to the correct accounts.

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45%

Counter Traffic Reduction

PCI Level

Payment Methods

Features

What's included

Unified Payment Portal

Single payment interface for all municipal services — residents don't need separate accounts for taxes, utilities, and recreation.

Multi-Method Support

Accept Visa, Mastercard, Interac Online, EFT/PAD, Apple Pay, Google Pay, and pre-authorized payment plans.

PCI-DSS Level 1

Hosted payment pages ensure card data never touches municipal servers — fully outsourced PCI compliance scope.

Automatic Account Posting

Payments are automatically posted to the correct tax, utility, or departmental account with receipt generation.

Recurring Payments

Residents set up pre-authorized payment plans for taxes and utilities with configurable schedules and amounts.

Payment Analytics

Track payment volumes, channel adoption, and revenue by service type with exportable reports.

Benefits

Why choose this product

01Enable 24/7 payment processing — not just during office hours
02Reduce counter traffic and staff workload by 45%
03Accelerate revenue collection with same-day settlement
04Meet PCI-DSS compliance without infrastructure investment
05Improve resident satisfaction with modern payment options

Built For

Who uses this product

01Treasurers
02IT Directors
03Finance Clerks
04Residents

Use Cases

Real-world scenarios

After-Hours Tax Payment

A resident pays their property tax installment at 11 PM on a Sunday via credit card. The payment posts automatically to their tax account with a receipt emailed instantly.