Features & Modules
10 modules power Civic Digital Payments
A detailed breakdown of Civic Digital Payments capabilities organized by functional area — aligned with the product specification's 6 modules. Each feature is purpose-built for Canadian municipal payment processing (population 5,000–100,000+). Every capability maps to a plug-and-play module from the Civic platform — each owning a single bounded context with stable APIs and independent lifecycle.
Platform Modules
Shared Modules
Total Modules
Accessibility
Module Map
Every module this product consumes
Civic Digital Payments is a composition product — it assembles capabilities from platform infrastructure and shared functional modules. Click any module with a showcase page to explore it in detail.
Platform Infrastructure
6 modulesCivic Identity
Resident identity, SSO, portal accounts
Foundational identity layer — citizen/business single sign-on, verification, consent
View →Notification Engine
Payment confirmations, receipt delivery, PAD reminders
Multi-channel citizen & staff communication — email, SMS, push, mail
View →Workflow Automation
Payment routing, retry logic, escalation workflows
Configurable approval, routing, and escalation workflows
View →Forms Engine
PAD enrollment forms, payment plan applications
Drag-and-drop form builder with conditional logic and e-signatures
View →Reporting & Analytics
Payment analytics dashboards, reconciliation reports
Dashboard builder, KPI management, scheduled reports, FIR export
View →Portal Framework
Resident payment portal, self-service checkout
Citizen-facing portal platform — PWA, WCAG 2.1 AA, responsive
View →Shared Functional
2 modulesDomain
2 modulespayment-processing-engine
Core transaction processing, tokenization, routing
settlement-reconciliation
Daily settlement matching, GL posting, chargeback management
Civic Digital Payments composes 10 modules from the Civic platform — each module owns a single bounded context, exposes stable APIs, and can be independently updated. Browse all 147 modules →
Capabilities
Explore by functional area
Select any category to explore its capabilities, the modules that power them, and the outcomes they deliver for your municipality.
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See These Modules in Action
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