Questions & Answers
Frequently Asked Questions
Answers to common questions from treasurers, finance teams, IT directors, and procurement officers evaluating Civic ERP.
Civic ERP is an enterprise resource planning platform built specifically for Canadian municipalities. It connects finance, procurement, asset management, and operations into a single PSAB-compliant system — replacing fragmented legacy systems (Great Plains, SAP, Sage, spreadsheets) with a platform designed for municipal fund accounting, budget cycles, and public sector accountability. Delivered as a full source code licence, not a SaaS subscription.
Yes. Civic ERP scales from a 10-person town office to a 2,000-employee regional municipality without re-platforming. Small municipalities can start with GL and AP modules, then add budget management, procurement, fixed assets, and AI financial intelligence as capacity grows. The modular architecture means you deploy only what you need.
Civic ERP is purpose-built for Canadian municipalities — PSAB-compliant chart of accounts, FIR auto-generation, municipal fund accounting, Development Charges Act compliance, and HST/ITC tracking are native features, not customizations. Commercial ERPs require expensive consultants to configure municipal-specific financial workflows. With our source code licence, you own the software asset rather than paying recurring SaaS fees or annual maintenance charges.
Yes. Full fund accounting is a core design principle — operating fund, capital fund, reserve funds, obligatory reserve funds (Development Charges Act, parkland dedication), trust funds, and discretionary reserve funds. Inter-fund transfers with council authorization tracking. Fund balance reporting with restricted/unrestricted breakdowns per PSAB PS 1201.
Civic ERP includes AI anomaly detection for financial transactions, predictive cash flow forecasting, NLP financial queries (ask questions in plain English), automated journal entry suggestions with confidence scoring, and RPA for routine financial processes (bank reconciliation, depreciation runs, recurring entries). All AI decisions are explainable and logged to the audit trail.
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Our municipal solutions team is available to answer technical, procurement, and implementation questions specific to your organization.