Technical Specifications
Technical Overview
Infrastructure, architecture, and operational specifications for IT Directors and technical evaluation teams. Civic Grant Manager is designed for the performance, reliability, and security standards expected by Canadian public sector organizations managing significant grant portfolios. Delivered as a full source code licence.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
12
Platform Modules
Architecture Overview
Civic Grant Manager is built on a microservices architecture orchestrated via Kubernetes, with each domain service independently deployable and horizontally scalable. The system uses event-driven communication for financial transaction processing, a CQRS pattern for read-heavy reporting workloads, and PostgreSQL with tenant-isolated schemas for data residency compliance. The immutable audit trail is implemented as an append-only event store ensuring complete traceability for municipal auditors and funding agency reviews.
Platform Modules
Microservices Architecture
Civic Grant Manager decomposes grant management functionality into independently deployable microservices. Each service owns its domain logic, data store, and API contract — enabling independent scaling, fault isolation, and zero-downtime deployments. Services communicate via asynchronous event bus and synchronous REST/gRPC calls through a centralized API gateway.
Total Modules
12
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
API Response Time
< 200 ms P95
Dashboard Render
< 1.5 s first meaningful paint
Claim Compilation
< 30 s for 500-transaction claim
Report Generation
< 60 s for annual compliance report
Search
< 500 ms full-text across all grants & documents
Uptime
99.9% Availability SLA
Civic Grant Manager commits to 99.9% application availability measured monthly, excluding scheduled maintenance windows communicated 7 days in advance. With a source code licence, municipalities can also deploy on their own infrastructure with their own SLA targets.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Deployment Model
Civic Grant Manager is delivered as a full source code licence — your municipality receives the complete codebase and can deploy it however best fits your operational requirements. This is not a SaaS subscription — it is a software asset your organization owns and controls.
Managed Cloud — Canadian-hosted infrastructure managed by Civic (Montréal primary, Toronto DR) — recommended for most municipalities
Self-Hosted — deploy on your own on-premises or private cloud infrastructure using the full source code, Docker/Kubernetes deployment scripts, and operational runbooks
Hybrid — application tier managed in Canadian cloud with database and document storage on-premises via encrypted tunnels — balancing operational convenience with maximum data custody control