Civic Licenses & Permits

Digital-first permit and licensing for residents and businesses

Transform the permit and licensing experience for residents, contractors, and businesses. Online applications, automated fee calculations, plan review workflows, inspection scheduling, and digital issuance — cutting processing times from weeks to days with full audit trail compliance.

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85%

Turnaround Improvement

24/7

Online Applications

+60%

Inspection Efficiency

Features

What's included

Online Applications

Residents and contractors apply for building permits, business licenses, sign permits, and pool enclosure permits through a guided online portal.

Plan Review Workflow

Digital plan review with multi-department markup, comment consolidation, revision tracking, and compliance checklist management.

Automated Fee Calculation

Fees calculated automatically based on construction type, valuation, area, and applicable bylaws with deposit and refund management.

Inspection Scheduling

Applicants book inspections online, inspectors receive mobile assignments, and results are recorded with deficiency tracking.

Contractor Registry

Licensed contractor database with insurance tracking, WSIB verification, and qualification management.

Permit Search Portal

Public-facing permit search with real-time status tracking — applicants check their application progress without calling.

Benefits

Why choose this product

Reduce permit turnaround from 6 weeks to 8 days
Enable 24/7 application submission
Eliminate manual fee calculation errors
Improve inspection scheduling efficiency by 60%
Provide complete digital audit trail for compliance

Built For

Who uses this product

Building Officials
Licensing Clerks
Inspectors
Contractors
Residents

Use Cases

Real-world scenarios

Residential Building Permit

A homeowner applies online for a deck permit, uploads plans, pays the calculated fee, and schedules inspections — all without visiting the municipal office. The permit is issued digitally in 5 business days.

Business License Renewal

Annual business license renewals are sent automatically with online payment. Non-renewing businesses are flagged for follow-up, and the public registry is updated in real-time.

Integrations