Technical Specifications
Technical Overview
Infrastructure, architecture, and operational specifications for IT Directors and technical evaluation teams. Civic Licenses & Permits is built on a microservices architecture with eleven independently deployable services — each scaling to the municipality's demand without affecting others. Delivered as a full source code licence.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
14
Platform Modules
Architecture Overview
Civic Licenses & Permits is built on a microservices architecture with a Next.js web client, API gateway, and PostgreSQL database engine. Each functional domain — application intake, permit workflow, plans review, inspection management, fee calculation, business licensing, contractor portal, AI intelligence, integrations, identity, and API gateway — operates as an independently deployable microservice. This enables municipalities to scale individual components based on demand (e.g., application intake surges in spring), apply updates without system-wide downtime, and achieve fault isolation so that an issue in inspection scheduling does not affect application intake. Each municipal tenant operates in a logically isolated environment with dedicated database schemas. The platform is deployed on containerized infrastructure (Kubernetes) across redundant Canadian data centres with automated failover. Full source code licence means your IT team can inspect, modify, and extend any component.
Platform Modules
Microservices Architecture
Civic Licenses & Permits decomposes municipal permitting functionality into eleven independently deployable microservices. Each service owns its domain logic, data store, and API contract — enabling independent scaling, fault isolation, and zero-downtime deployments. Services communicate via asynchronous event bus (NATS/RabbitMQ) and synchronous REST/gRPC calls through a centralized API gateway.
Total Modules
14
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
Hosting Provider
Canadian-owned, SOC 2 Type II certified data centres
Primary Location
Ontario, Canada
DR Location
Quebec, Canada (separate geographic region)
Compute
Containerized deployment (Kubernetes) with auto-scaling
CDN
Canadian edge nodes for portal and contractor portal delivery
Uptime
99.95% Availability SLA
Civic Licenses & Permits commits to 99.95% application availability measured monthly — translating to a maximum of 21.9 minutes of unplanned downtime per month. Online permit applications, inspection scheduling, and licence renewals are available 24/7, backed by redundant infrastructure and automated failover.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Deployment Model
Civic Licenses & Permits is delivered as a full source code licence — your municipality receives the complete codebase for all 11 microservices and can deploy however best fits your operational requirements. This is not a SaaS subscription — it is a software asset your organization owns and controls.
On-Premise — full deployment in your municipal data centre with complete control over hardware, networking, and data residency. Runs on standard Linux + Kubernetes or Docker Compose. Air-gapped option available.
Canadian Cloud (Managed) — managed deployment in AWS ca-central-1 or Azure Canada Central with auto-scaling, managed backups, 24/7 monitoring, and 99.95% uptime SLA while maintaining Canadian data residency.
Hybrid — sensitive data (applicant PII, building plans) remains on-premise while compute-intensive services (AI plan review, analytics, portal) run in Canadian cloud. Secure VPN tunnel between components.