Frequently Asked Questions

The Statutory Timeline Engine automatically tracks legislated deadlines for every application: 210 days for OPA (s.17), 150 days for ZBA (s.34), 180 days for subdivision (s.51), and 30 days for site plan (s.41). Minor variances follow the Committee of Adjustment hearing schedule. The engine sends configurable pre-alerts at 30/60/90 days remaining, identifies non-decision appeal risk with cost impact analysis ($50K–$150K per OLT appeal), and tracks clock pauses for applicant-requested adjournments. Since deployment, zero non-decision appeals have been filed in municipalities using the platform.

Yes. The Committee of Adjustment Manager handles the complete hearing workflow: scheduling applications to hearing dates, generating agendas with application summaries and staff recommendations, managing delegation registration, recording hearing deliberations, and documenting decisions. For minor variances, the structured four-tests module (s.45(1)) guides the Committee through each statutory test: desirable for appropriate development, maintains general intent of the official plan, maintains general intent of the zoning bylaw, and is minor in nature. Decision notification dispatch and 20-day OLT appeal period tracking are automated.

You receive the complete, buildable source code for the entire platform — front-end, back-end, database schemas, infrastructure-as-code, API specifications, and documentation. Your IT team can review, modify, extend, and deploy the system independently. There is no vendor dependency for ongoing operations, no encrypted modules, no proprietary runtime locks. If the vendor relationship ends for any reason, the municipality retains full operational capability. This eliminates the de-platforming risk that has disrupted planning departments relying on SaaS-only solutions.

The Public Engagement Portal provides real-time application status tracking, online comment submission linked directly to application files, meeting schedules with hearing dates and agendas, and a development activity map showing approved and in-process applications. Public notices are auto-published to the municipal website. For major applications, the Interactive Engagement Suite offers virtual open houses, 3D visualization of proposed developments (massing models, shadow analysis), opinion polling, and multi-language content. The portal is AODA-compliant (WCAG 2.1 Level AA) and operates in an isolated security context — public users have no access to internal staff tools or applicant PII.