Compliance & Data Protection
Security & Compliance
Enterprise security and regulatory compliance for Planning Development
Canadian Municipal Compliance
Municipal & Provincial Regulations
Purpose-built for Canadian municipalities, with full alignment to federal, provincial, and municipal legislation governing public-sector data management.
Ontario
Full compliance with statutory timelines (s.34 OPA 210-day, s.34 ZBA 150-day, s.51 subdivision 180-day, s.41 site plan 30-day), public notice requirements (s.17, s.34, s.51), complete application provisions (s.22(3.1), s.34(10.0.1)), and decision notification procedures. The Statutory Timeline Engine enforces every legislated deadline with configurable pre-alerts.
Ontario
All applicant personal information is protected per MFIPPA Part III. Field-level PII masking, role-based access controls, and immutable audit trails ensure personal information is accessed only by authorized planning staff on a need-to-know basis. 30-day FOI response window tracked with automated alerts.
Ontario
Public-facing portal meets WCAG 2.1 Level AA. All statutory notices, application status pages, and public comment forms are screen-reader compatible. Keyboard-navigable map viewer with text-alternative location descriptions for GIS content. Multi-language support for translated notice content.
Canada
Cross-jurisdictional data sharing with federal agencies (e.g., DFO for Species at Risk data, Heritage Canada) follows PIPEDA privacy requirements. Consent mechanisms, data minimization, and purpose limitation enforced for all external data exchanges.
Canada
All email notifications — public notice, applicant updates, agency circulation — include unsubscribe mechanisms where required. Consent records maintained for subscription-based notice systems. Transactional messages (statutory notices) exempt but still traceable.
Ontario
Aligned with Ontario's provincial cyber security policies for broader public sector. Endpoint protection, network segmentation, incident response plans, and regular penetration testing meet provincial security baselines.
Canada
Cloud deployment options align with GC Cloud Guardrails for Canadian data residency, encryption at rest and in transit, identity management, logging, and network security baseline requirements for public sector workloads.
“Compliance is not a feature we bolted on after launch — it is the architectural foundation every line of code is written against. Canadian municipalities deserve a platform that treats their legislative obligations as first-class requirements.”
Civic Engineering
· Platform Architecture TeamRegulatory Compliance
Industry Frameworks
Beyond municipal legislation, satisfies internationally recognized compliance frameworks.
Annual audit confirms security, availability, processing integrity, confidentiality, and privacy controls operate effectively over a 12-month observation period. Report available under NDA for municipal IT and procurement review.
- Security
- Availability
- Processing Integrity
- Confidentiality
- Privacy
Information Security Management System (ISMS) certified under ISO 27001:2022. Controls cover data classification, access management, incident response, vendor management, and business continuity planning for planning operation data.
- Data Classification
- Access Management
- Incident Response
- Vendor Management
- Business Continuity
Implementation Group 2 controls for Canadian municipal government workloads — covering inventory and control of assets, data protection, access control, audit log management, malware defences, secure configuration, and incident response.
- Asset Inventory
- Data Protection
- Access Control
- Audit Log Management
- Malware Defences
- Secure Configuration
Architecture aligned with NIST Cybersecurity Framework: Identify, Protect, Detect, Respond, Recover. Risk management processes, continuous monitoring, and recovery planning mapped to framework categories for municipal planning systems.
- Identify
- Protect
- Detect
- Respond
- Recover
Data Sovereignty
Canadian Data Residency
All planning application data remains within Canadian borders. Primary hosting in Canadian data centres with Canadian disaster recovery failover — no cross-border data movement for any component of the platform.
Hosting
Canadian Only
Centres
3 Redundant
Encryption
AES-256
Sovereignty
PIPEDA / MFIPPA
Platform Security
Security Capabilities
Click any capability to explore the technical details behind each security layer.
Auditability
Audit Trail Features
Every action is logged, timestamped, and immutable — providing the complete audit trail required by provincial legislation and municipal accountability standards.
Planning Application Access Log — Every access to a planning application file is recorded — who viewed, when they accessed it, what fields were displayed, and from which workstation.
Decision Record Integrity — Committee and council decisions are stored in tamper-evident format with cryptographic hashing. Any modification attempt is immediately detected and flagged for investigation.
Statutory Notice Compliance Tracking — Complete audit trail for public notice compliance: notice content, mailing list generation, publication dates, posting locations, and statutory deadline compliance are permanently recorded.
Circulation Comment Chain of Custody — Full provenance tracking for every circulation comment: when sent, when received, who reviewed it, any redactions applied, and how it was incorporated into the staff report.
Document Version Control — All planning documents maintain version history — original submission, staff revisions, applicant resubmissions, and final approved versions are retained with timestamps and author identity.
User Activity & Privilege Audit — Role assignments, permission changes, and access levels are logged with timestamps. Privilege escalation requests require manager approval and are tracked through completion.
Data Export & FOI Request Tracking — All data exports — reports, document bundles, application database extracts — are logged with the requesting user, purpose, scope, and destination. FOI requests are tracked from receipt through response with statutory deadline monitoring.
System Configuration Change Log — Every administrative change — application type configuration, statutory timeline adjustments, fee schedule updates, checklist modifications — is logged with the administrator identity, timestamp, and change justification.