Questions & Answers
Frequently Asked Questions
Common questions from Ontario municipalities evaluating road and pavement management solutions — covering implementation, compliance, data migration, winter operations, and technical architecture.
The Pavement Condition Index (PCI) is a 0–100 numerical rating derived from the ASTM D6433 standard, based on the type, severity, and extent of surface distresses. It provides an objective, repeatable measure of pavement condition — replacing subjective 'worst-first' judgments with data-driven prioritization. Ontario municipalities using PCI-based management consistently achieve 25–40% more pavement life from the same treatment budget because they apply the right treatment at the optimal time in the deterioration curve.
Yes. The platform supports the full spectrum of municipal road types — from high-traffic urban arterials with complex intersections to rural gravel roads, seasonal roads, and unopened road allowances. Each surface type (HMA, surface treatment, gravel, concrete) has distinct assessment criteria, deterioration curves, and treatment options. Gravel roads use a separate condition rating methodology appropriate to their maintenance needs (grading frequency, dust suppression, regravelling).
Spreadsheets can store road data but cannot model deterioration curves, optimize treatment timing, enforce MMS compliance tracking, integrate with GIS for network visualization, or produce real-time council-ready reports. Civic's integrated platform transforms road data into actionable intelligence — deterioration forecasting projects future conditions, the optimization engine maximizes budget effectiveness, and automated reporting eliminates weeks of manual compilation for each council cycle and annual report.
The Data Import Engine handles migration from spreadsheets, standalone MMS databases (including MicroPAVER, dTIMS, RoadMatrix), and legacy systems. Field mapping UI associates your columns to the platform's data schema with validation. Historical PCI data is preserved for trend analysis and deterioration curve calibration. GIS centreline linkage verification ensures every segment maps to the authoritative road network.
Yes — Civic operates on a full source code licence model. You receive the complete source code, deploy on your infrastructure (or your chosen cloud), and retain full ownership of all data. There are no per-user subscription fees, no vendor-hosted data, and no migration costs if you ever want to modify, extend, or replace any component. Your IT team has the same capability as our development team.
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Our municipal solutions team is available to answer technical, procurement, and implementation questions specific to your organization.