Technical Specifications
Technical Architecture
Civic Social Housing is built on a cloud-native microservices architecture purpose-designed for Ontario social housing administration. Each service is independently deployable, horizontally scalable, and operates within a zero-trust security boundary.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
11
Platform Modules
Architecture Overview
Built on a microservices architecture with event-driven processing for social housing.
Platform Modules
Core Services
Independently deployable microservices with dedicated data stores and APIs.
Total Modules
11
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
Container Orchestration
Kubernetes with auto-scaling; independent scaling for waitlist processing vs. portal traffic
Hosting
Canadian SOC 2 Type II data centres; Ontario primary, Quebec DR
API Response
< 200ms P95 for waitlist queries; < 150ms for RGI eligibility checks
Batch Processing
Annual income review processing for 10,000+ households in < 2 hours
Uptime
99.9% Availability SLA
Enterprise-grade availability with redundancy across Canadian data centres.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Flexible Deployment Options
Source code licence with flexible deployment options.
On-Premises — Full deployment on municipal infrastructure.
Canadian Cloud — Managed deployment on Canadian IaaS.
Hybrid — Core services on-prem with cloud analytics.