Questions & Answers
Frequently Asked Questions
Common questions about Stormwater Management
Civic Stormwater Manager is a purpose-built platform for Ontario municipalities to manage the complete stormwater lifecycle — infrastructure inventory, CCTV inspections, SWM facility operations, environmental compliance, impervious area billing, flood monitoring, capital planning, and regulatory reporting. It's designed for stormwater engineers, environmental officers, public works staff, finance/billing teams, and IT administrators.
General asset management systems treat stormwater as one of many asset classes with generic forms and workflows. Civic Stormwater Manager provides stormwater-specific functionality: PACP/MACP auto-scoring from CCTV software integration, ECA compliance tracking with condition-level management, impervious area billing with credit programs, bathymetric survey tracking for sediment management, IDDE program management, and real-time flood monitoring — none of which exist in generic asset tools.
Yes. Most municipalities begin with Infrastructure Inventory and CCTV Inspection modules, then add Environmental Compliance, Stormwater Billing, or Flood Monitoring as their stormwater program matures. Each module activates independently with data flowing automatically through the shared platform — no re-implementation or data migration required when expanding.
Civic Stormwater Manager scales from small municipalities with a few hundred catch basins and a handful of SWM facilities to large cities with tens of thousands of catch basins, hundreds of kilometres of storm sewers, and complex billing programs — all on the same codebase without re-platforming.
Yes. Full source code is provided under a perpetual licence. Your IT team can read, modify, extend, and deploy the platform on your own schedule. This eliminates vendor lock-in and ensures you can adapt the system as stormwater regulations, billing requirements, and municipal needs evolve.
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