Features & Modules
11 modules power Civic Digital Identity
A detailed breakdown of Civic Digital Identity capabilities organized by functional area — aligned with the product specification's 8 modules. Each feature is purpose-built for Canadian municipal citizen engagement (population 5,000–100,000+). Every capability maps to a plug-and-play module from the Civic platform — each owning a single bounded context with stable APIs and independent lifecycle.
Platform Modules
Shared Modules
Total Modules
Accessibility
Module Map
Every module this product consumes
Civic Digital Identity is a composition product — it assembles capabilities from platform infrastructure and shared functional modules. Click any module with a showcase page to explore it in detail.
Platform Infrastructure
9 modulesCivic Identity
Digital identity lifecycle, verification, SSO
Foundational identity layer — citizen/business single sign-on, verification, consent
View →Portal Framework
Self-service identity management portal
Citizen-facing portal platform — PWA, WCAG 2.1 AA, responsive
View →Notification Engine
Identity verification and citizen notifications
Multi-channel citizen & staff communication — email, SMS, push, mail
View →Forms Engine
Identity registration and digital forms
Drag-and-drop form builder with conditional logic and e-signatures
View →Payment Engine
Identity-linked payment processing
PCI-DSS multi-channel payment processing — online, counter, PAD, kiosk
View →Reporting & Analytics
Citizen adoption and satisfaction dashboards
Dashboard builder, KPI management, scheduled reports, FIR export
View →AI / ML Engine
Document verification, chatbot, analytics
NLP, chatbot, computer vision, predictive models, responsible AI
View →Workflow Automation
Verification workflows, notification routing
Configurable approval, routing, and escalation workflows
View →Mobile Field
Mobile identity verification and portal access
Ruggedized offline-capable field app — inspections, data capture, GPS
View →Shared Functional
2 modulesCivic Digital Identity composes 11 modules from the Civic platform — each module owns a single bounded context, exposes stable APIs, and can be independently updated. Browse all 147 modules →
Capabilities
Explore by functional area
Select any category to explore its capabilities, the modules that power them, and the outcomes they deliver for your municipality.
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See These Modules in Action
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