Mobile & Field Operations

Steps

1. 1Officer Chen opens the mobile app and sees the investigation task assigned with priority and location
2. 2She taps 'En Route' and the app provides turn-by-turn navigation to the address
3. 3On arrival, she taps 'Arrived' — GPS coordinates and timestamp are recorded automatically
4. 4She takes photos of the violation with automatic geotagging and annotates one to highlight the issue
5. 5She completes the investigation form (from forms-engine) documenting findings
6. 6She captures the property owner's digital signature acknowledging the compliance order
7. 7The app queues all data for sync — the investigation is complete even without cell signal

Steps

1. 1Patel syncs his device at the depot, loading the 30 hydrant locations onto the offline map
2. 2The work queue suggests an optimized route visiting all 30 hydrants with minimal driving
3. 3At each hydrant, he scans the asset barcode to pull up the record instantly
4. 4He completes the condition assessment form, recording pressure test results and physical condition
5. 5He takes photos of any damage and records an audio note for a hydrant that needs urgent repair
6. 6After completing all 30, the batch syncs when he returns to the depot with WiFi

Steps

1. 1Coordinator dispatches 15 field crews via the app, each assigned a geographic zone
2. 2Crews work offline for hours, documenting downed trees, road damage, and property impacts
3. 3Each crew captures GPS-tagged photos, fills damage assessment forms, and marks locations on the offline map
4. 4As crews pass through areas with connectivity, data syncs automatically in the background
5. 5The coordinator sees a real-time dashboard as assessments trickle in from reconnecting devices
6. 6By end of day, the full municipal damage picture is assembled from all 15 crews' data

Steps

1. 1The crew syncs and loads their assigned streets with existing tree locations on the offline map
2. 2At each tree, they scan the QR tag to pull up the record or create a new entry for untagged trees
3. 3They record species, DBH measurement, crown condition, and hazard rating on the mobile form
4. 4Photos are taken of significant defects with annotations marking the hazard
5. 5New trees discovered are added with GPS coordinates auto-captured
6. 6The crew completes 80 trees in a day and syncs at the end of the shift