Features & Modules
11 modules power Civic Court / POA
A detailed breakdown of Civic Court / POA capabilities organized by functional area — aligned with the product specification's 9 modules. Each feature is purpose-built for Ontario municipalities operating POA courts under provincial transfer agreements. Every capability maps to a plug-and-play module from the Civic platform — each owning a single bounded context with stable APIs and independent lifecycle.
Platform Modules
Shared Modules
Total Modules
Accessibility
Module Map
Every module this product consumes
Civic Court / POA is a composition product — it assembles capabilities from platform infrastructure and shared functional modules. Click any module with a showcase page to explore it in detail.
Platform Infrastructure
9 modulesCivic Identity
Defendant identity, SSO, staff authentication
Foundational identity layer — citizen/business single sign-on, verification, consent
View →Case Management
Charge lifecycle, disposition tracking
Configurable case lifecycle — intake, assignment, tracking, resolution
View →Notification Engine
Court date reminders, fine notices, defendant notifications
Multi-channel citizen & staff communication — email, SMS, push, mail
View →Workflow Automation
Charge processing, fine default escalation
Configurable approval, routing, and escalation workflows
View →Forms Engine
Charge intake forms, plea submission
Drag-and-drop form builder with conditional logic and e-signatures
View →Reporting & Analytics
Court performance, revenue reporting, ICON integration
Dashboard builder, KPI management, scheduled reports, FIR export
View →Portal Framework
Defendant self-service portal
Citizen-facing portal platform — PWA, WCAG 2.1 AA, responsive
View →AI / ML Engine
Scheduling optimization, ODR, virtual court
NLP, chatbot, computer vision, predictive models, responsible AI
View →Payment Engine
Fine payment processing, instalment plans
PCI-DSS multi-channel payment processing — online, counter, PAD, kiosk
View →Shared Functional
2 modulesPerson & Org Registry
Defendant registry, corporate defendant management
Constituent master data, household management, org hierarchy
View →document-management
Evidence management, disclosure, scanned tickets
Civic Court / POA composes 11 modules from the Civic platform — each module owns a single bounded context, exposes stable APIs, and can be independently updated. Browse all 147 modules →
Capabilities
Explore by functional area
Select any category to explore its capabilities, the modules that power them, and the outcomes they deliver for your municipality.
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See These Modules in Action
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