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Technical Specifications

Core Services

Modern architecture and infrastructure for document records management

99.9%

Uptime SLA

5,000+

Concurrent Users

<200ms

API Response

11

Platform Modules

Architecture Overview

Built on a microservices architecture with event-driven processing for document records management.

Platform Modules

Core Services

Independently deployable microservices with dedicated data stores and APIs.

API GATEWAY
Event Bus
Platform Infrastructure
Shared Functional

Total Modules

11

Protocol

REST / gRPC

Bus

Async Events

Container

Kubernetes

Database

PostgreSQL 16

Specifications

Technical Details

Browse specifications by category. All values reflect current production configuration.

Document Search

< 200ms

Full-Text Index

< 500ms

OCR Processing

< 3s/page

Document Retrieval

< 100ms

Uptime

99.9% Availability SLA

Enterprise-grade availability with redundancy across Canadian data centres.

99.9%Uptime SLA

99.953%

30-Day Avg

1

Incidents

3× DC

Redundancy

< 15min

Recovery

30-Day Uptime History

All Systems Operational

30 days agoToday

Deployment

Flexible Deployment Options

Source code licence with flexible deployment options.

01

On-Premises — Full deployment on municipal infrastructure.

02

Canadian Cloud — Managed deployment on Canadian IaaS.

03

Hybrid — Core services on-prem with cloud analytics.