Technical Specifications
Technical Architecture
Civic Fire Services is built on a distributed microservices architecture designed for mission-critical fire department operations — supporting real-time CAD integration, offline-capable apparatus tablets, high-availability incident recording, and confidential health data isolation.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
11
Platform Modules
Architecture Overview
Built on a microservices architecture with event-driven processing for fire services.
Platform Modules
Core Services
Independently deployable microservices with dedicated data stores and APIs.
Total Modules
11
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
CAD Event Latency
< 500ms end-to-end from CAD alarm relay to apparatus tablet notification
API Response
< 200ms P95 for incident record queries; < 100ms for personnel lookups
Offline Sync
Apparatus tablet forms work fully offline; auto-sync in < 30s on reconnect
Report Generation
OFM annual report compiled from 10,000+ incidents in < 60 seconds
Uptime
99.9% Availability SLA
Enterprise-grade availability with redundancy across Canadian data centres.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Flexible Deployment Options
Source code licence with flexible deployment options.
On-Premises — Full deployment on municipal infrastructure.
Canadian Cloud — Managed deployment on Canadian IaaS.
Hybrid — Core services on-prem with cloud analytics.