Questions & Answers
Frequently Asked Questions
Answers to common questions from municipal staff, IT teams, and procurement officers evaluating Civic Land Registry.
Civic Land Registry is a comprehensive property information management system built for Ontario municipalities. It consolidates property ownership data (via Teranet), assessment records (via MPAC), municipal land inventory, easement and agreement management, and property information services into a single system of record — replacing filing cabinets, spreadsheets, and disconnected databases.
Teranet/OnLand is the provincial title registration system. Civic Land Registry integrates with Teranet to consume ownership data and adds the municipal layer — municipal land inventory, easement tracking, development agreements, compliance letters, property history timelines, and cross-module linking to Property Tax, Permits, Planning, and CRM. It is the municipal single source of truth for property information.
The Clerk's Office (property information requests), Legal (agreements, easements, expropriation), Real Estate (municipal land portfolio, leases, dispositions), Planning (property context for development applications), Finance (assessment data, fee revenue), and IT (data integration, system administration) all work from the same consolidated property record.
Yes. Civic Land Registry integrates with ESRI ArcGIS for spatial property data — parcel fabric synchronization, easement boundary visualization, municipal land classification overlay, and property map generation. Maps can be generated on demand for property information reports, planning reviews, and council presentations.
Yes. The optional Public Property Portal provides address search, zoning lookup, assessment value, active permits, and property information request submission. Only non-personal property information is exposed. Rate limiting and access controls ensure responsible data access.
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