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Compliance & Data Protection

Ontario-compliant from Day One

Every application built on Civic Low-Code Platform inherits enterprise-grade security, MFIPPA-compliant audit trails, WCAG 2.1 AA accessibility enforcement, and Canadian data residency — automatically. No compliance gaps from shadow IT or unmanaged spreadsheets.

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0Frameworks
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0Audit Features

Canadian Municipal Compliance

Municipal & Provincial Regulations

Purpose-built for Canadian municipalities, with full alignment to federal, provincial, and municipal legislation governing public-sector data management.

Ontario, Canada

Every application, form, and citizen portal built on the platform is automatically validated against WCAG 2.1 AA standards. Non-compliant applications cannot be published. Automated accessibility testing runs on every save.

Ontario, Canada

Every form submission, workflow action, data access, and configuration change is fully auditable. Complete chain-of-custody for all citizen data with retention schedules, consent tracking, and MFIPPA-ready export for FOI requests.

Ontario, Canada

Proper record-keeping and retention aligned with legislative requirements. Version control ensures every application version is preserved. Deployment audit trails satisfy record management obligations.

Canada (Federal)

Consent management built into form submissions — configurable privacy statements, opt-in/opt-out tracking, and data access controls. Role-based access ensures only authorized staff see personal information.

Ontario, Canada

Communication opt-in tracking through form consent fields, subscription management integration, and auditable consent records satisfy CASL requirements for any notification workflows built on the platform.

Ontario, Canada

Aligned with the Ontario Government's Cyber Security Framework: data encryption at rest and in transit, MFA enforcement, RBAC, vulnerability scanning, incident response procedures, and regular penetration testing.

Ontario, Canada

Applications built on the platform align with the Ontario Digital Service Standard — user-centred design, accessibility, bilingual support (en/fr), performance measurement, and iterative improvement built into every builder workflow.

5 Compliant2 Aligned7 Shown

Compliance is not a feature we bolted on after launch — it is the architectural foundation every line of code is written against. Canadian municipalities deserve a platform that treats their legislative obligations as first-class requirements.

Civic Engineering

· Platform Architecture Team

Regulatory Compliance

Industry Frameworks

Beyond municipal legislation, satisfies internationally recognized compliance frameworks.

Platform infrastructure and development practices audited annually for security, availability, processing integrity, confidentiality, and privacy. Audit reports available to municipal IT teams.

  • Security
  • Availability
  • Processing Integrity
  • Confidentiality
  • Privacy

Information security management system (ISMS) covering platform development, deployment, and support operations. Certified annually by third-party assessors.

  • Risk Management
  • Asset Management
  • Access Control
  • Cryptography
  • Physical Security

Cloud Security Alliance STAR self-assessment documenting cloud security controls aligned with the Cloud Controls Matrix (CCM). Published transparency report updated annually.

  • Data Security
  • IAM
  • Infrastructure Security
  • Threat & Vulnerability Management

Platform hardened against the CIS Critical Security Controls v8 — inventory management, secure configuration, access control, continuous vulnerability management, audit log management, and incident response.

  • Inventory Management
  • Secure Configuration
  • Access Control
  • Vulnerability Management
  • Audit Log Management

Data Sovereignty

100% Canadian Data Residency

All citizen data, form submissions, workflow records, and application configurations remain within Canadian borders. On-premise deployment means data never leaves the municipality's own infrastructure. No cross-border data transfer, no US PATRIOT Act exposure.

DC-PrimaryOntarioTier IVDC-DRQuébecTier III+

Hosting

Canadian Only

Centres

3 Redundant

Encryption

AES-256

Sovereignty

PIPEDA / MFIPPA

Platform Security

Security Capabilities

Click any capability to explore the technical details behind each security layer.

Auditability

Audit Trail Features

Every action is logged, timestamped, and immutable — providing the complete audit trail required by provincial legislation and municipal accountability standards.

Layer 01

Form Submission Audit

Layer 02

Workflow Action Audit

Layer 03

Data Access Audit

Layer 04

Configuration Change Audit

Layer 05

Deployment Audit

Layer 06

Authentication Audit

Layer 07

Citizen Portal Audit

Layer 08

Compliance Reporting