Technical Specifications
Built for Builders, Engineered for IT
Microservices architecture with separate services for form rendering, workflow execution, dashboard queries, and portal serving. Source code ownership means IT can extend, customize, and deploy on their own schedule.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
5
Platform Modules
Architecture Overview
Manages form definitions, renders forms with conditional logic, validates submissions, processes file uploads, and stores form data. Supports 30+ field types with Canada Post address validation and document upload scanning.
Platform Modules
Core Services
Independently deployable microservices with dedicated data stores and APIs.
Total Modules
5
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
Form Load
< 1.5s initial render for forms with 50+ fields and conditional logic
Builder Save
Auto-save every 5 seconds; form definition persisted in < 200ms
Field Types
30+ field types including Canada Post address lookup, file upload with virus scan
Submission Throughput
10,000+ form submissions per hour with real-time validation
Uptime
99.9% Availability SLA
Enterprise-grade availability with redundancy across Canadian data centres.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Flexible Deployment Options
Source code licence with flexible deployment options.
On-Premises — Full deployment on municipal infrastructure.
Canadian Cloud — Managed deployment on Canadian IaaS.
Hybrid — Core services on-prem with cloud analytics.