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Interoperability

Integrations & Interoperability

Civic Waste & Recycling connects to the municipal systems your operations team already uses — eliminating data silos between collection, customer service, GIS, fleet management, and financial systems. Purpose-built integrations for the Civic Suite, open APIs for third-party systems, and IoT protocols for smart bin sensors. Full source code licence means your IT team has complete access to integration code.

Protocol

REST over HTTPS (TLS 1.3)

Authentication

OAuth 2.0 with API key fallback

Format

JSON with OpenAPI 3.0 specification

Rate Limiting

Configurable per tenant (default 1,000 req/min)

Versioning

URL-based versioning with 24-month deprecation notice

Webhooks

Event-driven notifications for collection, container, and diversion events

IoT Protocols

MQTT and HTTP for sensor data ingestion

Bulk Operations

Batch endpoints for tonnage import, container inventory, and route updates

Connected Systems

Integration Ecosystem

Explore the integration ecosystem. Toggle between a hub diagram and filterable grid view. Click any node or card to see data flows and technical details.

CIVICCRMCivic CRMcivic suiteCivic ERPcivic suiteCivic Property…civic suiteGIS / ESRI Arc…third partyFleet Manageme…third partyWeigh-Scale Sy…third partyActive Directo…third partyLegacy System …data exchange

Custom Integrations

Don't See Your System?

Our integration team builds custom connectors for municipal-specific systems. Let's discuss your integration landscape.