Features & Modules
13 modules power Civic Waste & Recycling
A detailed breakdown of Civic Waste & Recycling capabilities organized by functional area — aligned with the product specification's 9 modules. Each feature is purpose-built for Canadian municipal waste operations (population 5,000–100,000+). Every capability maps to a plug-and-play module from the Civic platform — each owning a single bounded context with stable APIs and independent lifecycle.
Platform Modules
Shared Modules
Total Modules
Accessibility
Module Map
Every module this product consumes
Civic Waste & Recycling is a composition product — it assembles capabilities from platform infrastructure and shared functional modules. Click any module with a showcase page to explore it in detail.
Platform Infrastructure
9 modulesCivic Identity
Staff and resident identity, SSO, role management
Foundational identity layer — citizen/business single sign-on, verification, consent
View →Case Management
Missed collection and service request lifecycle
Configurable case lifecycle — intake, assignment, tracking, resolution
View →Notification Engine
Collection reminders, contamination notices, schedule changes
Multi-channel citizen & staff communication — email, SMS, push, mail
View →Workflow Automation
Collection dispatch, container delivery workflows
Configurable approval, routing, and escalation workflows
View →Forms Engine
Service request intake, bin request forms
Drag-and-drop form builder with conditional logic and e-signatures
View →Reporting & Analytics
Diversion dashboards, operational reports, RPRA datacall
Dashboard builder, KPI management, scheduled reports, FIR export
View →Portal Framework
Resident schedule lookup, waste wizard, self-service
Citizen-facing portal platform — PWA, WCAG 2.1 AA, responsive
View →AI / ML Engine
Route optimization, contamination detection, diversion forecasting
NLP, chatbot, computer vision, predictive models, responsible AI
View →Mobile Field
Mobile collection crew app, inspection forms
Ruggedized offline-capable field app — inspections, data capture, GPS
View →Shared Functional
2 modulesPerson & Org Registry
Resident accounts, household waste service records
Constituent master data, household management, org hierarchy
View →Property Registry
Property-linked collection schedules and container assignments
Authoritative property/parcel master data — assessment roll link
View →Domain
2 modulesgis-spatial
Route mapping, collection zone boundaries, asset geolocation
fleet-management
Collection vehicle tracking, maintenance scheduling
Civic Waste & Recycling composes 13 modules from the Civic platform — each module owns a single bounded context, exposes stable APIs, and can be independently updated. Browse all 147 modules →
Capabilities
Explore by functional area
Select any category to explore its capabilities, the modules that power them, and the outcomes they deliver for your municipality.
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