Technical Specifications
Technical Architecture
Civic Work Order / 311 is built on a modern microservices architecture designed for the operational demands of Canadian municipal public works. Every component scales independently, fails gracefully, and is deployable on-premises or in Canadian cloud environments. Full source code licence gives your IT team complete control over deployment, customization, and data sovereignty.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
12
Platform Modules
Architecture Overview
Built on a microservices architecture with event-driven processing for work order 311.
Platform Modules
Core Services
Independently deployable microservices with dedicated data stores and APIs.
Total Modules
12
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
Response Time
< 200ms
Throughput
1000 req/s
Uptime
99.9% Availability SLA
Enterprise-grade availability with redundancy across Canadian data centres.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Flexible Deployment Options
Source code licence with flexible deployment options.
On-Premises — Full deployment on municipal infrastructure.
Canadian Cloud — Managed deployment on Canadian IaaS.
Hybrid — Core services on-prem with cloud analytics.