Technical Specifications
Technical Overview
Infrastructure, architecture, and operational specifications for IT Directors and technical evaluation teams. Civic HR & Payroll is designed for the performance, reliability, and security standards expected by Canadian public sector organizations handling sensitive employee data. Delivered as a full source code licence.
99.9%
Uptime SLA
5,000+
Concurrent Users
<200ms
API Response
13
Platform Modules
Architecture Overview
Civic HR & Payroll is built on a microservices architecture with a React-based web client, API gateway, and PostgreSQL database engine. Each functional domain — employee master, payroll processing, benefits administration, time management, recruitment, health & safety, AI intelligence, reporting, and self-service portal — operates as an independently deployable microservice. SIN data is encrypted at the application layer (AES-256) with HSM key management before reaching the database. The platform supports multiple collective agreements simultaneously with configurable pay calculation rules per bargaining unit. Full source code licence means your IT team can inspect, modify, and extend any component.
Platform Modules
Microservices Architecture
Civic HR & Payroll decomposes municipal HR and payroll functionality into independently deployable microservices. Each service owns its domain logic, data store, and API contract — enabling independent scaling, fault isolation, and zero-downtime deployments. Services communicate via asynchronous event bus and synchronous REST/gRPC calls through a centralized API gateway.
Total Modules
13
Protocol
REST / gRPC
Bus
Async Events
Container
Kubernetes
Database
PostgreSQL 16
Specifications
Technical Details
Browse specifications by category. All values reflect current production configuration.
Hosting Provider
Canadian-owned, SOC 2 Type II certified data centres
Primary Location
Ontario, Canada
DR Location
Quebec, Canada (separate geographic region)
Compute
Containerized deployment (Kubernetes) with auto-scaling
CDN
Canadian edge nodes for static asset delivery
Uptime
99.9% Availability SLA
Civic HR & Payroll commits to 99.9% application availability measured monthly, excluding scheduled maintenance windows. Critical for payroll processing deadlines — the SLA ensures the platform is available when pay runs need to execute. With a source code licence, municipalities can also deploy on their own infrastructure.
99.953%
30-Day Avg
1
Incidents
3× DC
Redundancy
< 15min
Recovery
30-Day Uptime History
All Systems Operational
Deployment
Deployment Model
Civic HR & Payroll is delivered as a full source code licence — your municipality receives the complete codebase and can deploy it however best fits your operational requirements. This is not a SaaS subscription — it is a software asset your organization owns and controls. Particularly important for employee data sovereignty.
Managed Cloud — Canadian-hosted infrastructure managed by Civic (recommended for most municipalities)
Self-Hosted — deploy on your own on-premises or private cloud infrastructure using the full source code
Hybrid — cloud application with integration to on-premises financial systems and time clock infrastructure via secure API gateway